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Customer Ratings & Reviews

Your price for this item is $469.00
The comparable value price is $529.99

Customer reviews

Rating 4.7 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 648 reviews
  • Rated 5 out of 5 stars

    sertuk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. First I had to sigh out from S mode, after i install all my soft and everything is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop w/ large screen ... very happy with this HP Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, shipped efficiently and quickly. Came with everything it was supposed to, very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP best brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the only computer brand I have purchased over the past 20 years. I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good old fashioned laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for light work; web surfing, office work, and internet videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my mom. Its perfect. Lighter than my laptop and does everything she needs it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been verified and used as normal . So, i think it looks okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop 17"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Just what I wanted. I've had one before and it lasted for years with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Incredible help in the store and assistance with set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to do what i need for school and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed from a desktop to this laptop. Love everything so far Perfect for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Sales person answered all my questions and was very patient. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. So easy to use. Great battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other HP laptops, BUT this one is definitely the worst model. It’s not worth the money. Within four months of my purchase the fan went out. The battery life is short. Also I do a great deal of word processing. I specifically bought this laptop for that reason. The annoying flaw: the cursor jumps around when I begin to type or as I am typing. It switches postions. For example, it jumps to another completely different paragraph as I type. So I end up unnecessarily correcting typewritten work. Also, the same problem occurs when working a crossword puzzle, it changes its position as you type in letters. This is a poor quality laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is performing as I expected. It's heavier than I wanted but I had to but it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Top of the line. Glad I got an HP. The space and capabilities are endless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfies all my needs. Able to load apps with no issues. Large sosplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice large screen. Exactly what I was looking for and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poj

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products ever i buy from Best Buy i just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Will work well with recent life changes.

    I would recommend this to a friend