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Customer Ratings & Reviews

Your price for this item is $469.00
The comparable value price is $529.99

Customer reviews

Rating 4.7 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 648 reviews
  • Rated 2 out of 5 stars

    Have some issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but cpu fan has loud noises. Some times hang.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage and defective hardware within 10 uses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage assembly. I used this ten times before the mouse got completely stuck in the clicking position. Absolutely unable to use it when it’s constantly clicking down. This is getting returned asap because it will just continue to have defects like this, I’m sure. Don’t waste your time trying to get a low cost laptop, they’re trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyers Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyers beware. You'd best purchase or pick up in store. If any issues occur where your delivery gets taken to the wrong location or lost in transit Best Buy will give you (the customer) a bunch of mumbo jumbo about contractor liability and refuse to honor any refund or replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has had a oribjem since day one. It highlights copies moved things. Horrible. But not all the time. So when I ask a repair guy to fix it, they can’t see what is happening.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out if the box. Bought for a Christmas gift very disappointed bith the giver and the receiver of the gift. Junk!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed at the start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed at the start, got blue screen of death, immediately returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good 4 the money...fact..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its too slow...its too slowits too slow slow slow slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use. Good features. Fast operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is working just as I expected and I enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Bought it on a Black Friday deal and was well worth the money. Very fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great purchase for the money. It is very fast w/only 8GB ram. Does everything I need it to do. The Display is fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to read while typing---great screen--easy to maintain conreol of selections---great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for everything I need. Very fast. Great price. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy - Best Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up an new HP Windows 11 to replace an older ACER Windows 10. Great shopping experience and the new Laptop is an easy upgrade to adapt to and FAST!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 17.3 laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice little laptop for the price. Its quick, display is great, and battery seems to last. I bought it for my son after our other died and he is able to play some of his games on it with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An exact fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. A large screen which I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new computer!! its easy to operate and much much faster than my old one..thanks Best Buy for all your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, absolutely love my laptop recommended to my friend and family, goung buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my 17 in laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it its fast and works great it does everything i want I wouldnt want anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love it!!! I will definitely refer. Will purchase again

    I would recommend this to a friend