Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1238 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,238 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Fully functional and user friendly. Not to flashy and get the job done. Exactly what I need!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a nice big screen and is easy to manuever around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice inexpensive laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking laptop with a clear, bright screen. Perfect for web browsing, email, and light gaming. I have had it for almost a month, and have no complaints. It had really good battery life too. You cant beat it for the price (paid $320).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. I watch a lot of baseball games as well as playing Spider Solitaire on my laptop. The 1080 picture as well as the bigger screen makes it much more enjoyable to watch now. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has been exactly what I was looking for when I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to oe. Very easy to use and great customer support. Amost considering buying another

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Huge and Great for everything

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the sale price it's definitely worth it. Even at the regular price it would be worth it. The screen is the perfect size for my mom. She uses it for school and so much more. Typing feel good and it keeps up with so much of what she has to do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy! Great Quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what my son needs for school! Going on his 3rd year and haven’t had the first issue!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Laptop for Basic Use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom for personal use. She’s not big into technology, especially computers. It was very easy for her to learn how to use it. She even taught my dad! Runs nice and has great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what I wanted.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I needed a cheap laptop for some work for a charity. They have a similar size laptop. I wanted to ensure the new system that is being developed worked would a 17" screen. This gave me that ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice For Daily Use, Browsing And Work. Highly recommend - Great Quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for its price & does the job very well for office or school work. Dies quickly off of charge. 1-2 hours max I would say.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great bang for the buck!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price;Which was excellent!!) Easy to setup and update!! Very good bang for the buck! Lots of pros and a negligible con, which I knew going in(Can’t upgrade/add additional RAM to the 8GB INSTALLED). Not a big deal!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the screen was a good selling point. My mother in law just wanted a computer she could see clearly. The computer offers enough speed and memory for what she wants to do. Good buy she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP 17.3 Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop. It is easy to use and easy to personalize my settings. Compared to my old PC, it is lightweight and easily portable. Screen clarity is excellent. I couldn't ask for more from this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far like the laptop. Very fast and a large screen. The keyboard is good, has the number board on the right side. Very large computer, I use only at home so I like it. But traveling with it may be a bit cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer I love the large screen I love it has separate key pad for number I just wish all computers came with light up keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Allowing me to get through school with no worries of electronics!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More staff for your stores

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this model in my local Best Buy and would have liked to have spoken with a staff member to make sure I knew for sure if it was the one for me. However, I waited for some time and no one came to help me, and then I learned that I would have to sign up and wait for the next available staff member. I left, somewhat amazed at this situation, and ordered the same model HP laptop on-line and picked it up at the local Best Buy a few days later. It was indeed the one for me, and as soon as I figure out how to transfer everything from my 10 year old (with Windows 7 on it) laptop, and also how to sync it with my not quite so old tablet, I will be totally satisfied with everything, except the fact that you aren't employing enough staff in your stores to help people who really love to shop in Best Buy for all the electronics a 77 year old computer lover wants to own.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy camper!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I work from home as a paralegal and travel agent. It works great out of s mode allowing me to continue to work with things required for work! Love the size of the screen too

    I would recommend this to a friend
Sponsored