
More screen, less footprint. The HP 17.3” Laptop PC is about sustainability while blending performance and comfort. See more and enjoy flicker-free images on an HD+ screen with a narrow bezel and get comfy while you type with a new lift-hinge that elevates the keyboard. Multitasking feels easy and fast with the performance of an AMD processor, powerful graphics, and speedy Wi-Fi technology. Store more of what you love with a lot of storage. Everyday computing made easy, with a wide array of comfort features like HP Fast Charge and an enlarged click pad. It makes it so all you need to do is you, and not think about anything else.
A: Thank you for inquiring. AMD processors are at a lower price point, so you'll find prices of laptops and desktops with AMD Ryzen processors lower than their Intel counterparts. It's easier to compare them as "good, better, best". Where models with Ryzen processors in models at the "good" level don't typically include discrete graphics cards, Intel's CPUs sometimes do; especially the Core processors. The AMD Ryzen 3 and Intel i3 processors are typically in the "good" category, for general household computing, students, and light use. For business, we'd recommend the "better" category, Ryzen 5 and Intel i5. For gaming, creation, and rendering, typically with discrete graphics cards, we'd recommend the "best" Ryzen 7 or 9, or the Intel i7 or i9.
Q: How many RAM slots are removable? What is the maximum amount of RAM that can be installed?
A: Thank you for the question. The Pavilion 17-cp2033dx laptop has onboard RAM - soldered to the motherboard. It's not removable or upgradeable
A: Thank you for the question. You can use the laptop. Microsoft 365 (formerly Microsoft Office) is not compulsory. However, a 30-day free trial of Microsoft 365 is included if you change your mind. The HP 17-cp2033dx has Windows 11 Home in S Mode, but you can convert to Windows 11 Home for free, in just a few clicks. The conversion is not reversible. See instructions for conversion at Microsoft.com.
Q: What is “S” mode, what is if for, when would we want/need to turn it off, and how do we turn it off?
A: Turning it off is a PAIN. The "S" stands for Security. With S on, as it comes from the factory, one can only load ONLY Microsoft products. You MUST turn "S" off during the initial setup. Go to Youtube, there are several folks to show you how to do it.
Q: Can a external hard drive be used for this laptop if wanting to transfer or back up data?
A: Hi there. Thank you for your question. Yes, you would be able to plug in an external hard drive into one of the USB ports on the side of this laptop for transferring files or backing up your computer data.
A: Thank you for the question. The HP 17-cp2033dx does not have a CD/DVD drive. As laptops have become thinner and lighter, and as users have moved to acquiring content via downloading and streaming, optical drives have been eliminated from laptop designs. You can connect an external drive to accomplish what you need. For example: https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919
Q: Can I run the computer without doing the unlock Microsoft experience sign in?
A: Thank you for the question. Yes, you can set up to bypass the Microsoft sign-in process, but you will lose the benefit of many features (remote password recovery, 2-factor authentication, One Drive cloud storage, downloads from the Microsoft store, syncing Windows settings across all devices, etc.).
Q: Is there ethernet connection available?
A: Thank you for the question. The HP 17-cp2033dx does not have an Ethernet port, however, you can connect a USB-to-RJ45 (Ethernet) adapter. For example: https://www.bestbuy.com/site/best-buy-essentials-usb-to-ethernet-adapter-white/6451327.p?skuId=6451327