Customer Ratings & Reviews

So far like the laptop. Very fast and a large screen. The keyboard is good, has the number board on the right side. Very large computer, I use only at home so I like it. But traveling with it may be a bit cumbersome.

Laptop works great. I wish that the keys were a little less stiff. Great for the price.

I found this model in my local Best Buy and would have liked to have spoken with a staff member to make sure I knew for sure if it was the one for me. However, I waited for some time and no one came to help me, and then I learned that I would have to sign up and wait for the next available staff member. I left, somewhat amazed at this situation, and ordered the same model HP laptop on-line and picked it up at the local Best Buy a few days later. It was indeed the one for me, and as soon as I figure out how to transfer everything from my 10 year old (with Windows 7 on it) laptop, and also how to sync it with my not quite so old tablet, I will be totally satisfied with everything, except the fact that you aren't employing enough staff in your stores to help people who really love to shop in Best Buy for all the electronics a 77 year old computer lover wants to own.

Needed a bigger screen for creating Cricut designs and this works perfectly!

I love it! I work from home as a paralegal and travel agent. It works great out of s mode allowing me to continue to work with things required for work! Love the size of the screen too

So far, I am very happy with the computer. Large screen and lots of helpful instructions on how to get familiar with the windows 11. I am becoming more comfortable with it, and learning more everyday

easy to use--pleased with my choice,i would recommend this to my friends

This is my first HP laptop. Love the light weight and thin construction. Dislikes: Too much plastic, the entire case. While this is Not directed to HP, I hate Windows 11 S. Microsoft has a customer totally captured with their products only, unless or until one can figure how to turn off, "S".

The laptop is running speedy and is very responsive. Geek Squad was extremely helpful with transferring the data from my old laptop onto this new one! Very quick and efficient!

Bought this for my wife and she loves it. My wife loves the screen size and hasn’t given her any issues. Bought her the laptop and a month later she passed the test to enroll in nursing school. She’s happy

My wife and I are adjusting to this big update for us. We were using Windows 8 or 10. It’s fast to download and is very, very lightweight compared to our other laptop.

Great value for the price. I bought this for business travel and to have more flexibility. Way better than I expected. I actually recommended this to some of my other colleagues. Great buy!

Great laptop for the price! It is fairly lightweight for being a 17.3" laptop. Would definitely recommend for those who are looking for a reliable laptop to use for work!

Great screen and resolution. Easy tu use. Light and resistant. Great price.

Best option for the price. You’re able to work and study with this laptop, no issues, and it’s fast. If you are looking to get a new laptop and you don’t demand a lot, this is the one.

excellent laptop for my use.large screen & does everything i need it to do.a great upgrade to the one i had which was 12 years old & running slow for me.volume is very good as well...

Really like this laptop. It is sleek, but has a big screen. I would recommend.

Great laptop! This laptop is fast, and I love that it has the additional numeric keypad. We looked at many laptops and for what we need, this was a perfect choice!!

Great value for the money. Love the big screen, keyboard touch and quick charging. Would buy it again. My only regret is that I didn't choose a keyboard that lights up the keys. Oh well. I'm very happy with this purchase and the job the Geeks did setting it up for me!

I like it. I like the looks. I like the easy. I like the big screen. I like to keep this simple. I am hoping there is not a lot of pop-ups that just are irritating and not letting you think.