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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1242 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,242 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer I love the large screen I love it has separate key pad for number I just wish all computers came with light up keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are adjusting to this big update for us. We were using Windows 8 or 10. It’s fast to download and is very, very lightweight compared to our other laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. My wife loves the screen size and hasn’t given her any issues. Bought her the laptop and a month later she passed the test to enroll in nursing school. She’s happy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is running speedy and is very responsive. Geek Squad was extremely helpful with transferring the data from my old laptop onto this new one! Very quick and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I bought this for business travel and to have more flexibility. Way better than I expected. I actually recommended this to some of my other colleagues. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3" HD+ Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! It is fairly lightweight for being a 17.3" laptop. Would definitely recommend for those who are looking for a reliable laptop to use for work!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for the price. You’re able to work and study with this laptop, no issues, and it’s fast. If you are looking to get a new laptop and you don’t demand a lot, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mr. MET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop for my use.large screen & does everything i need it to do.a great upgrade to the one i had which was 12 years old & running slow for me.volume is very good as well...

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Love the big screen, keyboard touch and quick charging. Would buy it again. My only regret is that I didn't choose a keyboard that lights up the keys. Oh well. I'm very happy with this purchase and the job the Geeks did setting it up for me!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I like it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I like the looks. I like the easy. I like the big screen. I like to keep this simple. I am hoping there is not a lot of pop-ups that just are irritating and not letting you think.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good fit for traveling contractor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my father-in-law for him to take over the road in between job sites as he is a contractor that travels. Perfect computer to pack up to hit the road and to view blueprints.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do think the purchase of this laptop was a great value and a Best Buy. I am very satisfied , it has a good size screen and I like the keyboard. Highly recommended and worth a good look at this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! This laptop is fast, and I love that it has the additional numeric keypad. We looked at many laptops and for what we need, this was a perfect choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opening up my new laptop made me happy! It has a sleek look and simple design. Screen size is perfect and im ready to get school started. Best buy had the best price and i couldnt turn away.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! I'm glad I waited so long to buy one. I love the features and large screen. The price was great also. I use it for music, work and my grandson watching Spiderman.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I needed. It only gets light use, mostly for schoolwork for my children and accessing Google Drive, email, etc. It works as expected and the screen is nice and large too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP Delighted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new HP and I’m absolutely thrilled with my purchase. Had an Asus prior to that and it served its purpose but my new computer is more than I could have expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a bigger screen for creating Cricut designs and this works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ms Diane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Thus far it is everything I need for home used! Excellent speed, graphics, with additional features. I'm glad i made this purchase! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use--pleased with my choice,i would recommend this to my friends

    I would recommend this to a friend