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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1242 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,242 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP is too pushy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is performing very well. Things sure speeded up when I replaced a 10 year old laptop. Biggest disgusting situation is that Microsoft works very hard to prevent us from adding products like Word Perfect and Google. They are control freaks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent pc choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and resolution. Easy tu use. Light and resistant. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great kids school computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. I wish that the keys were a little less stiff. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an older person, I love the big screen. I do not need a lot of power to run what I need to, so I can't speak to that. Works for me and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, snagged at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with thid laptop. HP has always been my favoritr and i snagged this great deal. Absolutely easy to set up. Easily transferred dics from my previous laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect little machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my basic daily tasks like pay bills and check my email but it turns out i can do some light gaming on it. Screen is nice and big and the brightness looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop. It is sleek, but has a big screen. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast, sorta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, just seens a little slow to start up, but compared to my old HP it is blazing..finish is kinda bright, old one was black, I like it so far,,good product

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nicest laptop's I've ever set up for someone. Worked great (after I took it out of "S" mode") Everything a non-tech person could want on a laptop. Light and easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good laptop for college

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great laptop, fast, smooth, easy to use Had to return it because it was only 256gb And i needed more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy! Great Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what my son needs for school! Going on his 3rd year and haven’t had the first issue!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Please but not pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp computer is good, but customer service at the store where we bought it and a $40 mouse sucks! I would recommend this computer but not from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Computer for grandma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an elderly parent to download and organize digital pictures and surf the web. Works great for what we bought it for! Large screen and easy keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it supposed to do. It runs faster than my old computer. I’ve had so much fun exploring and playing on it even just surfing the web. It’s a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Loving my New HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for work. I did my research & this one fit the bill. Great price & loving the screen size, 17.3” HD, brilliant color along with everything else it brings.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good profuct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, good memory. My one complaint is the ON/POWER button is in the middle of the keyboard and directly next to the DELETE key. As a result, I've turned it off twice trying to delete a word. Otherwise, all good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP Laptop for my daughter , it was a Christmas gift, she absolutely loves it and it was a great price at $299.00, I would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a (relatively) simple no frills laptop and this fits perfectly. Still very powerful and does everything and more than we need at an incredible price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big 17" screen on my new computer. It makes it easier to see the screen and i am a HP customer. I have HP at work and 2 Hp 17" computers at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP 17.3" HD + Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I've had a desktop previously and decided on this computer. I'm older and didn't want all the frills, just a good computer. This is it for me!

    I would recommend this to a friend