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Customer Ratings & Reviews

Your price for this item is $137.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1237 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,237 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good fit for traveling contractor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my father-in-law for him to take over the road in between job sites as he is a contractor that travels. Perfect computer to pack up to hit the road and to view blueprints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP Delighted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new HP and I’m absolutely thrilled with my purchase. Had an Asus prior to that and it served its purpose but my new computer is more than I could have expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opening up my new laptop made me happy! It has a sleek look and simple design. Screen size is perfect and im ready to get school started. Best buy had the best price and i couldnt turn away.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! I'm glad I waited so long to buy one. I love the features and large screen. The price was great also. I use it for music, work and my grandson watching Spiderman.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do think the purchase of this laptop was a great value and a Best Buy. I am very satisfied , it has a good size screen and I like the keyboard. Highly recommended and worth a good look at this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I needed. It only gets light use, mostly for schoolwork for my children and accessing Google Drive, email, etc. It works as expected and the screen is nice and large too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ms Diane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Thus far it is everything I need for home used! Excellent speed, graphics, with additional features. I'm glad i made this purchase! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good laptop for college

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great laptop, fast, smooth, easy to use Had to return it because it was only 256gb And i needed more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a Work Horse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this computer for over a year and a half now. For the most part it’s been a very good computer and a workhorse. The only thing I really do not like about it is the silver keyboard. Even though it lights up, it’s very hard to see. I wish I would’ve got a black one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine, fast and reliable for my school work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an older person, I love the big screen. I do not need a lot of power to run what I need to, so I can't speak to that. Works for me and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP is too pushy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is performing very well. Things sure speeded up when I replaced a 10 year old laptop. Biggest disgusting situation is that Microsoft works very hard to prevent us from adding products like Word Perfect and Google. They are control freaks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, snagged at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with thid laptop. HP has always been my favoritr and i snagged this great deal. Absolutely easy to set up. Easily transferred dics from my previous laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good quality Laptop!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. They loved it and complimented the high performance.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect little machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my basic daily tasks like pay bills and check my email but it turns out i can do some light gaming on it. Screen is nice and big and the brightness looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast, sorta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, just seens a little slow to start up, but compared to my old HP it is blazing..finish is kinda bright, old one was black, I like it so far,,good product

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good laptop!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop easy to use and the screen is a plus !

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Please but not pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp computer is good, but customer service at the store where we bought it and a $40 mouse sucks! I would recommend this computer but not from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good profuct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, good memory. My one complaint is the ON/POWER button is in the middle of the keyboard and directly next to the DELETE key. As a result, I've turned it off twice trying to delete a word. Otherwise, all good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Is pretty good and I love it. It works well and run perfectly.

    I would recommend this to a friend