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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1237 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,237 reviews
  • Rated 5 out of 5 stars

    Great laptop, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new HP laptop computer. It does everything I need and was easy for me, a senior citizen with limited computing skills, to set up by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is what I wanted/needed. But most of all, the service provided by the store rep was excellent. He was personable and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I love it. I'm a college student and I enjoy all of the features that comes with the laptop. I also play my Xbox games on there and the graphics are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 17.3" HD+ Laptop - AMD Ryzen 3 7320U - 8GB M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 HP - 17.3" HD+ Laptop - AMD Ryzen 3 7320U - 8GB Memory - 256GB SSD - Natural Silver. I have not used them. They are a gifts. But they were delivered very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the laptop and having gotten it on sale. Purchased this for a gift for Christmas and it has not been used except to set up software. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. My son loves his computer would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teachin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer for day to day stuff and doing schooling for the youngins. Have done much more than that with it at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it my other laptop was slow and very old. I still need to learn a few things on it but a superb product I would recommend this to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my purchase of this HP computer/ It comes on very fast. I enjoy the keyboard it is very easy to use, I would say this computer is worth its money so far,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, works well for at home. Loved the service at best buy helping me pick out a computer to fit our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop and Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was everything I and my wife were looking for it is perfect. The price was perfect. The customer service was perfect as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lap top to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome lap top computer and am glad to have purchase it. Many features make it better lap top then many others and the price was perfect for my budget!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.1" Ryzen Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the price was great. Pickup was great. They had it ready for me when I arrived. Definitely recommend store and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer for a reasonable price! It met all the requirements for the type of laptop I wanted to be able to start my journey of going back to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home use/office use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace a much higher end laptop that my wife had for a few years. Seems to fit all her needs and runs fast enough to not aggravate her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for home use and did not want to spend a lot. This HP fit the bill and has been easy to use. Love the size of the screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.... great laptop for my schooling needs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice for a school laptop and some lightweight gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my recent purchase of an HP Laptop. Best Buy always provides prompt mail order service. Great buying experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired GG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been quite a while since I've used a laptop so needed to refresh myself with the various setup and applications. So far I'm getting thru it solo.

    I would recommend this to a friend