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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1237 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,237 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Thanks to the employee for helping find a computer that fits my budget and does what I need from it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hp laptop is an excellent device. I work too hard. The device is made with good materials . I like this laptop. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a solid laptop, look no further. It boots up very fast, and the screen is bright and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decent laptop. My only issue is the screen it makes the colors look weird. Other issue it won't let me download anything that is not Microsoft. Other than that works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son to do the home work and do research for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop it has been very helpful to me. I can bring it anywhere and do my daily mail checking and playing games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colette

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and hook up at home with computer and printer and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer, one small problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One small problem: the cursor moves too quickly and "lands" on banners, etc. that I had to intention to "click" on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and durable. I got a great deal and have needed one for awhile. Now I have something for minor gaming and working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to use no issues with contacting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must bucket list item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is my first lap top and I love it! I’ve always depended on HP products and was so glad to have a wide selection at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great First Impression

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the new HP laptop. Still setting it up but so far so good, a definite step in the right direction for our home PC requirement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MIKE H

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR IT IS DOING JUST FINE. I PLAN ON SETTING UP AN APPT. FOR SOME MINOR TWEEKS. OTHER THAN THAT NO PROBLEMS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unresolved issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked for and was given very little help when trying to sync computer with printer. I still can't print wirelessly. Must plug into the printer manually. This is very inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was purchased for my wife. She is still working through the learning curve. Otherwise very pleased with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp for college!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for college. It’s a great laptop the only down size is it’s bigger than I thought but other than that i recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard’s PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed having a HP laptop. This one is just as good as the other one I had. I hope to have it for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mobile business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is everything I was needing in a laptop! The only reason why I didn’t give it a five star rating was because it didn’t start that the key board was not backlit in the description!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but didn’t like the feel of the keyboard. I don’t know anything else because the person I bought it for passed away within a month of purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend