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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1237 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,237 reviews
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great price for a solid laptop; however, HP's insistence on not allowing easy installation of apps other than theirs (S Mode) is irritating. Finally, had to get out of the mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first laptop, so I am adjusting. The screen is a bit difficult for me to see compared to the monitor I was used too. less clarity and contrast.I

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, we had to buy one right after the holidays. We we so glad to find a nice laptop at a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Budget price, good performance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a budget laptop that performs better than i thought it should at this price point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what i needed. Need to play with some settings for some of the games i want to play but definitely enjoying it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product helps make internet situations easier works well for and basically cost effective product!! I’m pleased with it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price and very easy to buy online the operator made it so easy and it got to me earlier than they said it would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't learned all the features yet but appears to be adequate for my need of video and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop for what I need it for.. I use it for my cricut and also searching the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it for college and absolutely loves it. Someone broke into his car and stole his.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband a different kind of computer all in one. He hated it. He’s an HP person and he loves this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as advertised. So far, so good. No complaints except I need a little help figuring it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big size, small price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full size keyboard is comfortable and screen is sharp and bright. We picked this up on clearance and it's hasn't disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulko

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulky but great for streaming video! Due to its bulk, it can be awkward to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Would be easier for me to use tho if the keys were lighted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP DEAL!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEAL AND GREAT LAPTOP FOR THE MONEY! THE DEAL WAS SO GOOD, I BOUGHT 2 FOR 2 OF MY SONS!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    HP laptop with Black Screen issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this HP 17.3 new at Best buy for the large 17 inch screen and affordability. I had to return this laptop because the screen kept turning black every 2 to 3 minutes of use and I had to close and open my laptop screen in order for the display to turn back on. I spent hours with HP customer service. A big problem is this laptop is on Microsoft S mode, so I could not share my screen. So they had to call me for a one way video chat. We tried a system reset. It did not work. After that, they told me buy a USB from best buy and reinstall Windows. That when I decided to return the laptop because it was too much effort and I was within my return window. I would've exchange the laptop and see if it was just the laptop i received or overall HP 17.3 issue. However, the store didn't have the laptop in stock and I would had to wait for a week for the laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job and Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one of the best purchases I have ever made. very good service and on time delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think as soon as I get rid of McAfee and get Chrome, we be good. Replacing an eight year old laptop for Nana

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads quickly and the screen resolution is excellent. The processing power is enough for gaming or business.

    I would recommend this to a friend