Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1237 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,237 reviews
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love Best Buy and the Geeks. They are always willing to help and they help each other figure problems out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it in my shop very good, in a not so clean environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop and love everything I have purchased through best buy with the open box discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new laptop! Finally replaced my old one. I’m still learning this one and enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great machine better than I expected for the price would definitely recommend this product to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop! The price was within my budget and Best Buy made it so simple and easy to purchase and pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, completely functional. I recommend it. The service in the store is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scotty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice laptop, only complaint is you need to look almost directly at the screen or it fades out. A great deal for the money, plenty of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop serves the purpose for doing my everyday tasks such as composing emails, researching info, and general clerical work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp 17.3 laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level laptop...light gaming or for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy best choice I love it. Working excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works well and great boot time. Swapped out hard drive to be larger but works amazingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It is everything I expected it to be. Best Buy service is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best decision.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, easy to use, easy to set up and I like it. It is working out great so far. Screen is easy to read. Much more user friendly than the Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laprop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop its perfect for my Mother the only thing is i wish the keys had rhe ability to light up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new computer. And the service at the store where I bough it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used while traveling. Set up was easy-to-use. Geek squad provided assistance is adding Web Root

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's worked fine no concern after unpack the laptop and turn switch on everything work like suppose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slow laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Unfortunately I am not able to get the app to work properly due to my computer?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I need in a desktop computer. Extremely helpful Geek helped me decide which computer I needed.

    I would recommend this to a friend