Customer Ratings & Reviews

A bit bulky but great for streaming video! Due to its bulk, it can be awkward to handle.

It loads quickly and the screen resolution is excellent. The processing power is enough for gaming or business.

GREAT DEAL AND GREAT LAPTOP FOR THE MONEY! THE DEAL WAS SO GOOD, I BOUGHT 2 FOR 2 OF MY SONS!

This laptop is one of the best purchases I have ever made. very good service and on time delivery.

Nice laptop for the price. Would be easier for me to use tho if the keys were lighted.

Love my new HP laptop! The price was within my budget and Best Buy made it so simple and easy to purchase and pickup.

It's a great machine better than I expected for the price would definitely recommend this product to other people

Happy with my new laptop! Finally replaced my old one. I’m still learning this one and enjoying it!

This HP laptop serves the purpose for doing my everyday tasks such as composing emails, researching info, and general clerical work

Love my laptop and love everything I have purchased through best buy with the open box discount

I brought this HP 17.3 new at Best buy for the large 17 inch screen and affordability. I had to return this laptop because the screen kept turning black every 2 to 3 minutes of use and I had to close and open my laptop screen in order for the display to turn back on. I spent hours with HP customer service. A big problem is this laptop is on Microsoft S mode, so I could not share my screen. So they had to call me for a one way video chat. We tried a system reset. It did not work. After that, they told me buy a USB from best buy and reinstall Windows. That when I decided to return the laptop because it was too much effort and I was within my return window. I would've exchange the laptop and see if it was just the laptop i received or overall HP 17.3 issue. However, the store didn't have the laptop in stock and I would had to wait for a week for the laptop.

Great laptop, works well and great boot time. Swapped out hard drive to be larger but works amazingly

I love it, completely functional. I recommend it. The service in the store is very good

A nice laptop, only complaint is you need to look almost directly at the screen or it fades out. A great deal for the money, plenty of storage.

Awesome laptop its perfect for my Mother the only thing is i wish the keys had rhe ability to light up

I love this product. It is everything I expected it to be. Best Buy service is incredible.

it's worked fine no concern after unpack the laptop and turn switch on everything work like suppose to.

Overall, easy to use, easy to set up and I like it. It is working out great so far. Screen is easy to read. Much more user friendly than the Chromebook.

It's everything I need in a desktop computer. Extremely helpful Geek helped me decide which computer I needed.

We like it very much, however, we were told that it had a backlight which was needed because my husband has an eye disorder and it does not which was very disappointing.