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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1242 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,242 reviews
  • Rated 5 out of 5 stars

    Good product for great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and safe shipment for an refurbished HP computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, I recommend for its price and the quality it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to set up. it does just what we needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FrancesD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my HP 17.3" laptop. Will recommend it to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price paid on this computer… recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Disappointing Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeably sub-par display panel with extremely washed out colors and poor viewing angles. I can't emphasize how terribly washed out the colors on the HP I received, I didn't realize that it was possible to make a display this inferior. I know this was a very, very cheap computer and I didn't expect much and I was STILL bummed... HP, you've really disappointed. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit big, but overall pretty good, and runs well and does its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, something for everyday use for school or until you’re able to buy something a bit better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knights of Peter Claver Workforce

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptops shipping was fast and free. The price was great and the laptops are a perfect fit for our Workforce program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop services all our needs.Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the expectations from the specs of the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, for the price it does what it needs to do for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great service very helpful love my lab top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice configurations and value for money in its segment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The look on his face was Priceless!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift to my husband for Christmas! He was happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good enough for light use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp 17" laptop with AMD Ryzen3 is good enough for light use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer with poor software which was made by Microsoft to insure to user used its products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for the price. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it a Christmas gift they will be excited when open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer easy to access. Also with my account i saved $30

    I would recommend this to a friend