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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1238 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,238 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great laptop for the specs it has would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 17.3" HD+ Laptop - AMD Ryzen 3 7320U - 8GB Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to computer two get its works great thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lament of an Ex-Nerd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best computer for a more active user, but it serves my current needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for surfing and doing basic office/school stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy happy joy joy!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased and tickled to say that my computer is very nice and I appreciate it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works better without S mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it a 5 but had to deal with it in S mode. Got rid and can now load what I want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more instruction time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is okay. Keyboard is very touchy. Need more Best Buy help in learning computer use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer, only downside is there could be another USB port and cd/dvd drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. However, I dislike that I am redirected to sites not chosen by me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was great it’s a very strong laptop too I am glad to buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Not the best resolution but works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice computer. However, the email print is smaller than I would like to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top is exactly what was described and what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MCUMC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for this price range of laptops and the modest needs of a small home office.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP computer--Major Headache!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a computer quickly--big mistake! Did not do any research. Price was good, $299, but what I didn't realize was the hassle of setting it up. It seems that HP requires that you set up a Microsoft account in order to use the computer. I didn't want to do that but was forced to in order to do anything on the computer. After all that, I went to install my printer. Microsoft said it wasn't an approved printer and that I needed to go to their store to get one of their apps. Totally frustrating. The printer worked fine on my other computer (Dell). The only thing wrong with my less than 1 year old Dell was that I accidently shut the lid with something on the keyboard and cracked the screen. Once I was able to use the HP (headache) computer, I found ways around the Microsoft issue on You Tube. I would advise anyone to avoid this aggravating problem by choosing something other than HP. I know I won't make that mistake again!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far. We have only had it for about a month now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen. Great price. Efficient and professional delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop got the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for what i want to do. I jyst wish it had a touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price but definitely on lower feature leve

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice 17inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to get going and launch my used Apps and Work access.

    I would recommend this to a friend