Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,238 reviews
Pros mentioned:
Ease of use
Rated 1 out of 5 stars
Mid
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its ok for reading emails, facbook etc… cheap and easy to use.
I would recommend this to a friend
Rated 2 out of 5 stars
BOD
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
too many updates not installed.
operating system not tested out properly
Print option not working properly
No, I would not recommend this to a friend
Rated 2 out of 5 stars
won't buy agaiiinnn
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it freezes up all the time have to push control and the alt button all the time
No, I would not recommend this to a friend
Rated 1 out of 5 stars
SUCKS!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered nov 25th… supposed to arrive after 2 days… did not arrive… called Best Buy after a week… just cancel it, they said it’s cancelled & I will receive refund… did not, not even an email about it… called 2x after that still have not received an email or refund!!! And up till now, it’s still not cancelled, no email, no refund!!!
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Security block
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a security program on it i have to pay 50 to remove to put my photoshop on
No, I would not recommend this to a friend
Rated 2 out of 5 stars
It’s alittlenot a lot ?
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t like windows 11 and I wish there was a way to put Windows 10 Pro on there
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not Impressed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not impressed.
slow, no storage and no keyboard lights.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
HP 17.3'' laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this computer. I did not like windows 11.
I would recommend this to a friend
Rated 1 out of 5 stars
Laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am about to take the computer back for a third time. First computer volume wasn't working. Second computer keys are sticking. This will be my third time returning.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not a very good computer in my opinion
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is slow. The printer software was always difficult and at times not possible to get loaded in and operating.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Low quality screen
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen resolution is poor. It is hard to read email and calendar.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
EPIC FAIL BEST BUY
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I regret this purchase. After three days of usage, I could no longer adjust the brightness. Missed 14day return deadline. NEVER AGAIN.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Non removable battery = Horrible Experiences
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had nothing but issues with this terrible laptop
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never buy used computers this computer is not right kept freezing up had to return
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Would not recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a glitchy product. Cursor freezes. I do not recommend. Have to take it back to store.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Would never ever buy an HP again
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible. I had not used the thing more than a few hours, put it away I was so upset, then tried it again and now return period ended.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Junk PC
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible, screen broke after 62 days, No return no service
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Cheap laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesnt connect to wifi. Pretty average at starting up and loading up. There was a setting i had to turn on to download personalized apps.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I got scammed
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Empty box nothing but bubble rap no watch in the box
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After couple of months is not charging anymore. Not recomended.