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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1238 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,238 reviews
  • Rated 1 out of 5 stars

    Do not waste your money like I did

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst buy I have ever made for a Laptop HP is trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already having issues and I’ve owned it since Feb of this year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They shouldn't have sold me this item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't let me do anything without Microsoft's permission. I returned it and got an apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got cheated didn’t receive the laptop. This is heart traumatized

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone has been using my email I haven’t purchased any of these items

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    HD laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is light, easy to use. Fits in backpack while still being large enough to enjoy the screen quality

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the big screen on this laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen, smaller footprint on this laptop! I'm able to stream with no problems - does not lag! The speakers are powerful enough for me to play music that fills the whole house when I'm ready, The battery life is more than sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product reasonable price. Highly Recommended for average needs - Unsure gaming capabilities - not a gamer More than enough for the office work I do on it Light weight too - a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. Was a big upgrade from my old desktop. Starts up quick and very fast. Probably not the best for gamers, but it dies everything I need it to. 17 inch screen was a must for me.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Best Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best laptops i have ever owned. I love the large screen and its fast. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exactly what we needed without much we didn't need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace my husband's VERY OLD HP that died on him the week before. This does everything he needs it to do - runs Microsoft Office, allows him to access his email and search online for some reporting he downloads for the ranch. The numbers pad is great for all the data entry work and, his words, it's nice having the bigger screen now that his eyes are getting old and can't see as well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. I had actually come in to exchange it out because the original laptop I had ordered did not work for what I needed. The customer service person at the desk was amazing. This laptop works amazingly and has beautiful graphics. I love the size and feel of it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer very clear to see light weight to carry arounf and has quick response jujst a GOOD computer and the best thing I didi not have to pay an arm and a leg for it. Geat price for this computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Accomplishing my Dreams

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last labtop died in the middle of completing my bachelors degree i researched a bunch and found this and it was on sale So TY HP and Best Buy your a big part of me completing my dreams!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He liked it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my husband. He hasn't had a single complaint. In over 30 years of marriage it's the first gift he didn't complain about. I am definitely happy with my perches.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    17" HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase so price was good. Box was beat up however didn't seem to affect the computer. Replaced an old unit so speed and features are nice so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP laptop, perfect choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new laptop, and I researched many brands. This by far has been the best choice I could have made. It is a simple computer, powerful, and perfect for everyday tasks,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love this laptop, the ease of transfering files from my old laptop to this one was flawless. Step by step and I was done and on the internet, i recommend this machine !!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    windows 11 17.3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new computer, better than i expected. Easy to set up even for a novice or a senior. Love the 17.3 " screen and the helpful features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a new laptop for a while and this was exactly what I wanted, needed and expected it to be.....

    I would recommend this to a friend