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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1242 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,242 of 1,242 reviews
  • Rated 3 out of 5 stars

    Not exactly what the tag said.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as advertised but still the same price The tag had different specs but when I finally got my laptop it had lower specs. That was very disappointing. Still works for me though. The delivery took much longer than expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Debatable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stats of the laptop are impressive but HP does not have a reputation for producing reliable computers and it doesn't look like it's getting better. I'd be careful buying anything from HP.

    No, I would not recommend this to a friend