Customer Ratings & Reviews

I would have given this five stars except for the fact it is sold in S Mode. The only explanation of this was found in very small print on a label placed on the outside of the box. Nothing was stated on any documentation inside the box. Once I logged into Microsoft and changed it to Windows 11, it worked great.

Excellent laptop. Fast, with many optional features to assist your needs.

So far it works well. It does not have an eth cable for the internet but I purchased a usb to eth adapter at Best Buy and everything works fine. I use this laptop as a remote view pc. I operate about 65 devices with it from a remote location I am happy with it at this moment.

Nice and big. have to get used to the set up of the page down etc keys.

This is a entry level PC laptop but that's all I needed and works great.

Bought this laptop during a 300 dollar discount. Overall works well.

Its good, I like it. I got for my oldest daughter for when she goes to college.

Needed a new laptop and this one fit the bill and is over the top on size and price.

I am completely satisfied and pleased with my purchase. This computer is exactly what I needed, Thanks to the Best Buy staff for their excellent customer service. They certainly made my shopping experience a breeze. Keep up the awesome work guys.

This is such a nice laptop for my needs! The whole Geek Squad made the transition to my new laptop so smooth. They were able to seamlessly copy all my important documents and pictures and have me up and running again in a couple of days! Thank you Best Buy!

Great laptop for school. Nice large screen too. Exactly want I needed.

Pretty solid laptop. Screen isnt the best graphics but its big!

Good Quality. Reliable. Feels good. Nice size screen. Overall a decent laptop.

I am really impressed with my new laptop computer and my salesman was extremely helpful and professional! I would recommend anyone interested in getting a new laptop or any other electronics to go to Best Buy, as I feel I had the most positive experience ever!

Great starter laptop for the price point. Does everything I need it to do.

The white letters on silver makes it difficult to see the keys unless you have good lighting. The extra large screen makes it easier to read your email, etc. Touch screen feature means navigation on websites are quicker than with a mouse.

Nice affordable laptop. Like the 17" screen. Seems to work very well

Good laptop for the price. Would recommend to an associate.

A great replacement for my old 17" laptop that had seen its better days.

Very comfortable to use, great keyboard and the best value for the money! I'm loving it. Thanks, Best Buy! Your service was great, from the sales floor employee to the Greet Squad who thoroughly explained the laptop to me, as to new updates!!