Customer Ratings & Reviews

A little faster than old computer. Like larger size

Good value! Works well, like the large screen size.

I definitely love it. It was my first ever “big boy purchase” and not only will this help me with my school work but it’ll help me research funny things when I want to learn something new.

Great. Easy purchase and pickup. Need to get used to Windows 11, but I have had experience getting used to new versions. Best Buy is a great place to purchase electronics.

As a senior citizen I'm not a fan of change. I had my old HP for over 10 yrs and it was time for an upgrade. I absolutely love my new HP.

The sales representative was knowledgeable, respectful and answer all our questions. He deserves to be recognized for his knowledge and exceptional personality!

I am very please with the laptop it has met and exceeded my expectations. I would recommend purchasing one. Customer Representative very polite and informative.

I like this computer way better than the touch screen version of this computer. This computer does the job, I have no complaints

I am an auto tech and I use this for work. Pretty straight forward setup, connected to WiFi and it works like a charm. Good price, good operation you cannot beat that.

Perfect for what I want to do on my laptop. It would have a 5 star had I picked one with touch screen and a light on the keyboard however it was best for the price that fit my budget.

This laptop is much different than any other one I have had. I like the big and outstanding keypad so that I can have no problem typing. My only issue is the slowness of pulling up websites and spreadsheets. For the price, the laptop is not bad at all. I like it.

This product has been very helpful with my school assignments. I does not lag, the screen is very clear, and the keyboard makes it very easy to type on.

Very efficient, reliable laptop. All the memory I need. I work from home & this laptop has not let me down

Bought it for my wife, she loves it. Her old computer wouldn't connect to the internet anymore so I wanted her to be able to stay home so I bought her a new laptop.

Latest technology and a great price. Easy to work with thè sales personnel and the Geek Squad. Would recommend Best Buy to anyone looking for a new computer.

Great value for money. Exactly what I needed to start my coding course. HP has always been my choice and seems to be as good as my last one that I had for 13 years

Big screen but screen quality is okay i feel, it gets the job done and its not to heavy. I do like it overall and the keys are comfy and does have numeric keyboard. Camera is okay.

So far, so good. Easy to set up right out of the box. Had to get out of S mode to get my favorite apps but that wasn't too hard. I would purchase this again.

Was a mother's day present, and I can say without a doubt that my mother was and is very happy! She has been able to utilize this to work from home. It was a great choice.

I’m very happy with my new HP laptop, the look, the size and the features. The only thing that it doesn’t have and I wish it did is the illuminated keypad