Customer Ratings & Reviews

Perfect for what I want to do on my laptop. It would have a 5 star had I picked one with touch screen and a light on the keyboard however it was best for the price that fit my budget.

I’m very happy with my new HP laptop, the look, the size and the features. The only thing that it doesn’t have and I wish it did is the illuminated keypad

LOVING AND LEARNING ABOUT MY NEW LAPTOP. THE STAF AT BEST BUY ARE GREAT. THEY ALL WERE SO PLEASANT AND KIND. I WILL DEFINITELY BUY AT BEST BUY FOR MY NEXT PURCHASE,

Very efficient, reliable laptop. All the memory I need. I work from home & this laptop has not let me down

Big screen but screen quality is okay i feel, it gets the job done and its not to heavy. I do like it overall and the keys are comfy and does have numeric keyboard. Camera is okay.

Good product, was an open box item, the sales rep made sure everything was in the box as described and no info was left on the computer

I like this computer, have had a Lenovo, all my life. In comparison it is a tie between the two. Couldn't download the free antivirus that came with the computer. Other than that, great choice.

We have needed a laptop for some time. We vacationed in Portugal, and it was nice to have the laptop. It is perfect to supplement our home computer. Marty C.

Bought this for my mom, she is not tech savvy but this laptop is so user friendly that my mom is able to use it

Purchased this item when I saw it was available on the internet. You had one left and I'm glad I moved quickly! I was lucky to get it and I'm happy I did!

Purchased this laptop for school, it has been a great purchase and has all the capabilities needed for school

I absolutely love this purchase for my daughter and she uses it for school and work. I would purchase this item again from Best Buy ONLY!

FANTASTIC SERVICE. I RECEIVED CREDIT IN FIVE MINUTES. ALSO 10% BACK AND CAME HOME WITH THE PERFECT LAPTOP.

I will say that performance is pretty snappy and it is a decent value for the money- my biggest issue with it is the display, the viewing angles are not the best, and it tends to wash out very easily unless you have it at the optimal angle, being a notebook, you have to continue adjusting. At the price point though, I think it is decent enough to pass. The keyboard is also giving me a bit of a hard time getting used to, I think it is because it is offset to the left (don't get me wrong, I do appreciate the number pad)- overall I feel lukewarm about the product and value proposition.

I have never owned a laptop before and I have to say I find this one to be very user friendly. I'm not a computer wizard so I like it.

I bought this laptop for my 23 year old special needs son and he loves it. He plays games, watches videos, and chats with his friends.

Once I had made my needs know to the Sales Rep., he guided me to the 2 best choices that would meet my needs making my decision very simple and easy.

A GREAT PURCHASE AT A FANTASTIC PRICE I JUST LOVE THIS LAPTOP AND BACKED UP BY THE GEEK SQUAD ALSO THE BEST SERVICE OF BEST BUY

Good basic laptop, which is all I really need. It's taken me awhile to get used to not having a touch screen, but that's a me issue.

So far I really like this computer, just wish it had a lit keyboard. Only thing that bums me out and didn't notice until I had purchased it.