Customer Ratings & Reviews

For a good laptop to get work done at home, this one has been both affordable and useful. Recommended!

Best and most awesome purchase we've made from Best Buy in afew years. However, we are so happy we did purchase this HP Laptop.

This is a great laptop and I got it for my wife @ a great price. She is very happy with it, and all works just fine.

Ordered online and best buy was able to get data off old broken hard drive and transfer the data for me'

What an amazing laptop I love it. BB made it very easy and it arrived quickly. I'm a satisfied customer.

Perfect for a busy person who needs something bigger than a phone but small enough to be able to get it done!

Mom loves the laptop for it's use. Only complaint is the touchpad sensitiity starting off.

Great laptop for what it is. It takes some getting use to without the two mouse buttons at the bottom on the mouse tracker.

Nice lower end laptop. Loads and operates fast, graphics are very sharp and vivid. Completely satisfied with it so far.

The product was what I wanted because my previous hp started to run slow before the warranty was up but HP couldn't fix it . Purchase this and on the second week the screen started to flicker which is cause me to mix more school and work. But they exchange for another and the Tech uploaded my data in the store so I wouldn't lose anymore work time or school. I will give it a try again they said maybe a defective computer. We will see soon

Good for working on small projects and online in the cloud. Only wish it had a touch screen.

It’s really good for people like me that doesn’t use it everyday. The only thing that bothers me it’s that it’s difficult to find a bag that fit. Laptop is too big 17”3

I am very satisfied with my new laptop. I am using as I write this review, and the keyboard is so easy to manipulate.

I love my HP Laptop, I have always owned an HP Desktop, first time I have owned a laptop. Do not know why I waited so long!!!

Had it for a few months. So far so good. For the price it seems to be a good work or school ? computer

I would highly recommend this item. As a computer user for many years, I definitely would tell my friends about it.

Love my new laptop, excellent product! I will recommend to everyone!

very nice laptop. little confusing at first how the the new window 11 is set up. over all very good. only down fall is that it doesn't have a cd/dvd drive.

my first laptop very fast so much to learn its amazing and great customer service at best buy

Picture quality is outstanding. Response is very fast I would recommend this computer highly.