Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,101 reviews
  • Rated 1 out of 5 stars

    Computer ran 30 days.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer (HP 17-CN000DX) little did I know that bitlock software was installed. This software locks up the computer so your info is protected. Problem is if you or your children make the wrong entry you are locked out. Greek squad and companies want $180 to reset the Bit Lock. Beware Microsoft HP no help! Microsoft Account Team Issue #241403413

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    School and the basics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for school, web browsing and watching some shows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its taking some time but I like the Laptop I would recommen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another good HP computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop , for the price it does everything well and is user friendly .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it but so far so good. I'm use to Dell but getting accustomed to my HP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my friend, he likes it So far no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the money. Simple usage for average users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okok ok ok ok ok om ok ok ok okpk ok ok ok ok ok ok ookokokok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working laptop. Yada, yada, i like it almost as good as last one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen isn’t as clear as I thought it would be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it had touchscreen... Other than that...all is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complain

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did gift it to someone. There was no complain so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy unit overall. Heavier than I would have liked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't any comment to make on computer at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is does what I need it to do for me and my family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop could be better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big laptop yes but the battery does not last long for it to be a new computer and the speakers are not as loud as I thought they would be on this new laptop but other than that I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK for an inexpensive computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job for now. An inexpensive option if you aren't requiring too much compute power. Sometimes it feels like I am a little faster in my actions than the response of the computer and that gets a little frustrating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair priced laptop for the hardware specs and reliability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work great didn’t take long to understand the software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product . we are very satisfied with the purchase

    I would recommend this to a friend