Customer Ratings & Reviews

It's a big laptop yes but the battery does not last long for it to be a new computer and the speakers are not as loud as I thought they would be on this new laptop but other than that I love it

Fair priced laptop for the hardware specs and reliability

It’s work great didn’t take long to understand the software

very good product . we are very satisfied with the purchase

Works quickly, but the touch pad is very sensitive.

It was a good computer, but I wanted a touch screen

Some of the letters rubbed off and ive had minor problm with it but its ok

A little bummed I cannot adjust the default browser easily. Overall okay for the price, but I wouldn't purchase again.

Runs slow, 1st one only lasted 10 days then it wouldnt xharge it was defective

Best Buy sold me their last computer. The day after I bought mine for $588.49 the HP CN0003Dx was marked down to $ 400.

the best thing was the screen but i had problems with the keyboard some keys would think im holding down to it after a while when im not so long sessions of typing or gaming isnt ideal. also the mic wasnt that great either so im personally returning mine but for streaming and general use it’s alright

good for a back up laptop, its not fast or strong for high volume

Color graphic is not that good for watching videos on YouTube

SO I bought this last year in April 2023, I guess when it was on sale for $403.99. I noticed the adapter and battery doesn't charge and stays dead. HP is NOT helpful and I don't think I bought a warranty as I'm poor and didn't think that they computer would be a dud. I'm tired of HP computers and that of respect for loyal customers that buy these products and remain loyal, but I'm feel this is the last and a done deal of how the out of country people fail to acknowledge great service and help replace these always broke and defective items.

Had to take it back. Crashed repeatedly like waves on a beach. Don't know if it was the computer or Windows 11, but the worst PC I ever had. It even kept crashing as I tried to wipe it clean. HP phone support tried hard, tho ....

Much bigger screen than I needed after receiving it, and screen wasn’t glass but more like a transparent screen. The touchpad was no user friendly clicking in the place where I should but not working properly.

Even tho our sales associate knew our badic requirements, because the "fit" model was unavailable he substituted this older, less functioning model and assured us it was what we wanted.

I have only had this laptop since July 2023 and already I am having problems. I always keep it plugged in but I got a notice that it was running on battery. Then the battery died and now I have nothing. Best Buy is 1 1/2 hrs away so now I have to take it in to get fixed. Probably will be looking elsewhere and at a different brand.

After 6 months or so started dropping wifi connection. Update drivers, restart adapter, plu-unplug modem, doesn't fix it. Works intermitently, however it wants.

Laptop won't power up one month after warranty expired. The needed motherboard replacement would cost as much as the laptop itself.