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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,101 reviews
  • Rated 5 out of 5 stars

    Good for older adults

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size; easy to use, easy to see; fits carrying case well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great “Home” Manager Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, user friendly, just what i was looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great unit, but there's a catch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine for price, 5 stars Initial boot nonsense, 1 star Best Buy tech support for new product issues, 1 star Be ready to sell out to Microsoft with personal information to get it to work. BB tech support pathetic, "make an appointment to meet with a geek" I'm a computer scientist, bought this computer, licensed copy of Windows, just wanted to boot, connect, get to desktop, impossible! So just make up an email and stuff if you don't want these bots sharing with big data harvest and connected to you. That's just me, you can go all in as they bait of course!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this laptop has less memory and speed than my 5 year old laptop, I am very happy with it's performance. The price was excellent especially knowing I would have to pay an IT guy to come to my house to transfer numerous sensitive files. I have purchased my last 2 computers from Best Buy and have always been satisifed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom really like the size of screen and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop First time owner of a laptop and love it Big 17.3 inch screen so easy on my old eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen.. battery life is good. Key Board nice size for me..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size, easy to use, oictures are clear and easy to maneuver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice HP computer for the price.large screen good battery run time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use! everything is nice and big. great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Intel core i3 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Laptop Intel Core i3 8 GB was easy to navigate. The only thing I did not see was a compartment to insert cd. I am old school and rather play my cds on my laptop nor computer. My new All-in- one I got earlier this year didn't have it as well. Maybe I am overlooking it. Otherwise, I would recommend this laptop for easy navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the big screen and board fast and clear what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 17.3" HD+ Laptop - Intel Core i3 - 8GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen , very clear picture . Long battery life !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cynthia's computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Large screen and it's very, very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday home or work laptop, with fast startup boot time, if you disable some of the unnecessary startup options, with a big screen. It does have the S Mode OS but you can disable it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal/Great Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 17.3" HD Laptop represents a very good value at Best Buy. This is the most computer I have ever purchase for such a reasonable price. I'd highly recommend it. Unfortunately, I'm still having problems with the Geek Squad set up of the Microsoft 365 application I purchased with the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware S mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop seems good so far. Long battery life. Unfortunately I was not aware of it coming with “s mode” which caused all kinds of problems downloading everything from the free webroot program that came with it to the program I bought it for. Had to pay my work IT guy $45 to get it turned off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price runs well does what i need it to. Nice screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 7Y982UA#ABA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not a bad deal, run fast and nice view with a large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the computer I needed speed good easy to use

    I would recommend this to a friend