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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1106 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the large screen size and ease of use as significant advantages. The laptop's performance and price point also receive positive feedback, with many praising its value. While some users express concerns about the operating system and limited USB ports, the overall sentiment towards the laptop is largely favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 78 reviews
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast, large quality display, and affordable. Great purchase and would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great college computer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price fir this computer!! My daughter is using it for nursing school!! Compatible with all the software the college uses!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size, Speed

    Rated 5 out of 5 stars

    Sleek and Faaaaaast...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking I was going to get your bargain laptop for the price but I was super impressed. Not only was it beautifully thin and light, but it was fast as heck!! I am a student so I need a fast paced laptop and this did it for me. I could not be any happier than I am now with it. If you are looking for a quality laptop that is easy on the wallet, look no further. worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sleek and easy to use. It is also light weight. I love HP products and have had wonderful success with the laptops I have had in the past. I am going on 7 years with my current HP and bought this because the price was right and knowing I would probably need a new one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    A Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, amd didn't cost a fortune like some other HP laptops. Its speed and storage space are sufficient for most needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Hp I3 laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. The intel I3 seems to handle all the speed I need

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Great computer for the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice computer. The big screen is great!!! Great value for the price. I’m very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Impressed with the design and capabilities that it offers. For the money it is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. So much faster than my old HP. Really a good value I think.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need a laptop to do what a laptop does this is the laptop for you. I actually used it to play a video intensive game. The keyboard did get hot, however. Again, this isn't a gaming laptop but it is able to run games. Great value for price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality good. Decent price. Like the 17.3 inch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually for school it’s perfect extra computer. When I got this computer I was looking for a good extra computer for school work and this one does the trick. It’s a great laptop. For that. And the price was good for it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good device with good price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this device and the price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good computer if your looking for a like medium priced laptop, I would recommend this to anyone not wanting to pay much but still wanting a decent laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for the price it was a good choice. I haven’t had any problems with it and it serves its purpose!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    #3 For Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money its a great buy. As for the help in the store... Some of the best I've ever had, Fast, friendly, knowledgeable, and willing to help.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop- Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop at a great price. This is the 5th HP laptop of this series that we have bought in the last 4 years. All have been an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was a major factor for this purchase. It was the Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the price and quality of the laptop. It was ready for pickup as scheduled and the process was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for the price point and works well, although Windows 11 is not necessarily my choice of an OS.

    I would recommend this to a friend