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Customer Ratings & Reviews

Your price for this item is $535.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 246 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 17.3" screen size, calling it the ideal size and exceeding their expectations. They are also impressed with its speed, describing it as fast and amazing. The price point is another positive aspect, with customers saying it's a great computer for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 246 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung 50" Tzv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent quality and the price was very good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price…it was on sale and open box

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nick G.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size and very clear picture on all apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the AMD RYZEN 7 And 8GB memory of this HP laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop. I like the design and configurations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OLD LADY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 76 years old and I wish you would offer some classes on the use of my computer. So many new ways to use that I do not understand. Or sell a book for how to use for older people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HP laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First HP laptop...previously owned both Toshiba and Lenovo... highly recommend this HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online-to-Store Laptop Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process was seamless. I purchased a new 17" HP laptop with Windows 11 on Monday and it arrived three days later at my local BB store. The people at the internet pick-up station in the store were pleasant and eager to fulfill my order promptly and efficiently. Thank you BB.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. AWESOME. Awesome. AWESOME. Awesome. AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop and Technical Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store associate was very helpful in assisting me to make my decision for my laptop, I like the size and responsiveness of my laptop. In addition, I was thoroughly impressed with the 2 home appointments from the Geek Squad. Their help was most helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP laptop. This one was purchased to replace the first that was 6 years old. It has performed as expected and has plenty of power and features. Battery seems weak as I have had the new laptop only over a month and battery is reduced to 99% charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pauly's 17.3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality laptop and it is a bang for our buck item. Such a laptop would cost $700-$800 easily excluding tax, etc. But I got it for $499, plus tax and the 3 Geek Squad Warranty, totaling around $680.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my grandson to play Roblox and other computer games. For now, I have left it in S mode. So far so good. Nice graphic, great start up time and no complaints from the 10 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. I did have to update it to windows 11 and get it out of s mode to download anything on it. Love the fingerprint log in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I made this purchase my desktop was out of commission and needed some equipment. This filled the bill and has met my needs as well as being portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Know what you are getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift, great as long as you know what you are paying for. Internals are amazing for this price point. But just know that the build quality is also of a computer at this point.... cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Quality Laptops

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been thrilled with this laptop. Very responsive. Purchased for my wife to use for zoom meetings. Camera is OK for a built in camera, but functions as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DUTCHBSOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient and easy to navigate specially for the beginners , price wise very affordable, good for gift , has a great capacity .

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    bad upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful, this thing auto updates to windows 11 which is terrible. Best Buy wants 39 bucks to revert to windows 10, which it came with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    It’s a no for me.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally crashed on me within n seven months of buying. I used it for super basic stuff and am not a gamer or anything like that. I just had to buy a replacement for it and can’t even login to this one to get saved files from it. I’m giving it two starts because the price is good. But since it died so fast, maybe it’s not such a great price after all.

    No, I would not recommend this to a friend