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Customer Ratings & Reviews

Your price for this item is $484.99
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The comparable value price is $569.99

Customer reviews

Rating 3.9 out of 5 stars with 478 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.4 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are positive about the screen size, price, ease of use, storage, lightweight, and keyboard. They appreciate the large screen, affordability, user-friendly interface, ample storage space, portability, and comfortable keyboard. However, customers are negative about the slow performance and boot time. They express concerns about the laptop's speed and the time it takes to start up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 478 reviews
  • Rated 5 out of 5 stars

    HP Brand- Still the Best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop. Regular laptops are so far and few now, so I was very excited to find this one, I am very partial to the HP brand. There are just so many new features available on this laptop. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great PC for the Price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this PC and we're very pleased. Easy setup and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer fast and reliable connects to wifi super fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good computer happy with purchase would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for price. Lightweight and has decent battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good overall laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our second HP laptop. only negative is there could be more ports for thumb drives

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast. Does what I need for my new career.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the power of this laptop and it is easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Sharkey's MACHINE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! The screen size is a real pus for these old eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by the screen size and speed of this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteryife is great. Computer is as advertised. We'll built and comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,easy to use, great value, good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandmother because she was using a very outdated laptop from 2012 that barely functioned. HP is a great brand and she loves it. It’s perfect for what she has to do for work. (Definitely not a gaming laptop if that’s what you’re looking for)

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi Slater, thank you for your great review! Enjoy your new HP Laptop 17-cn0013dx and the performance of your 11th Generation Intel® Core™ i3-1115G4 Processor.

      Thank you for Choosing Intel!

  • Rated 4 out of 5 stars

    no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it has done all that I have asked it to do the guy at best buy was real good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to replace the 10 year old one that I had been using as my remote work computer. This one seems faster and has the same amount of memory as my previous one. I have been using it for about 2 weeks now and it is performing as desired.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size screen and fast. Fast shipping from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price has everything I need and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still havent transferred from previous laptop, but seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the money.. Easy set up easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for a 17" (at the time)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is one of the few brands I'd recommend (after 35 years in the business), and I'll just hope this one keeps going for years, because HP's "customer support" is lacking. The Core i3 is a decent processor, and I wish I could have found one with an SSD, but it was the best deal I could find on a 17" locally.

    I would recommend this to a friend