
Rating 3.9 out of 5 stars with 478 reviews
3.9- Screen size (68)
- Price (31)
- Easy to use (23)
- Storage (12)
- Lightweight (8)
- Slow performance (74)
- Boot time (11)
- Poor customer service (2)
- Ram (2)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
My New HP 17.3" Laptop Purchase
I found the set up easy with the with the computers verbal instruction guide. I was up any running without a hitch. I really like the silver color and the the buttonless mouse pad. The large 17.3" screen makes work tasks easier on the eyes and watching videos or movies more enjoyable. The screen is fastened with one long hinge as opposed to two individual hinges, which I have found to break over time on other computer products. Great product!
Posted by SmartyMarty
- Rated 5 out of 5 stars
Love this HP Laptop
We bought the HP laptop to replace a much older Dell. We liked the size of the scree, the available memory and the storage of the hard drive. We liked that it has an Intel Core. This laptop is much faster than what we had and it runs all of the software like Microsoft 365 our family uses.
Posted by HPLaptop
- Rated 1 out of 5 stars
Don’t buy it
Slowest freaking computer smh Geesh my chrome book wayyyyyyyy faster. Definitely not worth $513. Waste of money and time.
Posted by Reka
- Rated 5 out of 5 stars
Great
Wonderful !! I like it so much, I like the screen that’s what I want it !!
Posted by Amazing
- Rated 4 out of 5 stars
Good Computer.
This is a very good computer. I've had the computer for 2 days and I already love it. The only thing I can say is it did appear to be much slower than the chromebook I use to have. When I initially started the computer , it was the first think I noticed. But remember a chromebook is not a "computer". A chromebook is basically an android tablet put with a keyboard with a chrome system installed. Chrome web is known for being quick so you are gonna get quick web search. With that being said, Microsoft edge web browser on this hp laptop kind of sucks. So I downloaded chrome app to use as my default web browser. I use this computer mainly for work ( I'm a teachers assistant ) and for school ( college student ). Long story short: If your going to use the lap top for such uses like mine, you should be good. By the way, if you have slow internet, this computer won't work. Having high speed internet is crucial for making this computer run. It's a decent computer for the price. As the usual saying " You get what you pay for ". The more you spend, better quality. It's a 500 dollar computer. If you want top notch than you are looking at spending at least 1000 and up. Don't complain if your not spending the money on a high end computer. Quick tips: Buy the insurance for lap top. If anything happens you will be protected. My chromebook fell cracked screen and was unrepairable. Geek squad gave me the full amount best buy store credit. I used the gift card towards my new hp lap top. So yes, insurance definiteley worth it. Also, protect your computer. Buy a computer sleeve cover and case. And keep it out of reach of children. I hope you enjoy your new hp!