Customer Ratings & Reviews
- Model:
- 17-cn0013dx
- SKU:
- 6457224
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 3.4 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the screen size, price, ease of use, storage, lightweight, and keyboard. They appreciate the large screen, affordability, user-friendly interface, ample storage space, portability, and comfortable keyboard. However, customers are negative about the slow performance and boot time. They express concerns about the laptop's speed and the time it takes to start up.
This summary was generated by AI based on customer reviews.
Love HP laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. HP never fails. Exactly what I needed.
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For daily things i do highly recommend it, its pretty smooth
I would recommend this to a friendI want a replacement!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computere failled on 6/27 and was submetted to the Geek Squad for repair. It was sent off to the service center. I am tired of waiting. Really I do wish to get a new machine. I am tired of lusing my much older computer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
So sorry to hear that you've had trouble with your purchase. I can imagine how frustrating it must be to have to use your old computer in the meantime.
I see that you are working with Geek Squad to have the issue resolved, but I wanted to let you know that we are also here to help. If the problems persist, please keep in mind that we offer assistance via a variety of support options. You can get in touch with us using your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Great computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the speed. Lots of disc space and can count on HP
I would recommend this to a friendShaun B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has exceeded all of my expectations.
I would recommend this to a friendgift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a touchscreen but does what my husband needs it for
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a wonderful laptop and perfect for school and music
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product. I strongly recommend it
I would recommend this to a friend- Cons mentioned:Slow performance
Unsatisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is way to slow, I have used samsung computer for at east 15 yrs and have never had one this slow. Paid over 600$ and got more out of one i paid 200 for.
No, I would not recommend this to a friend Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Battery seems to last a while. Thanks
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek. So very comfortable typing. So glad we chose it.
I would recommend this to a friendEnjoying my new hp laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my new laptop and love the features it has
I would recommend this to a friendGrear Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. It does everything I want it to.
I would recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to navigate…. Great product for the price…...
I would recommend this to a friendHP Natural Silver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ease of use, quality, efficiency, product is excellent
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and overall nice laptop so I am happy.
I would recommend this to a friendBrand response from Intel team
Posted .Hello Mikey7835, thank you for your great review! Enjoy your new HP Laptop 14-dq0002dx and the performance of your 11th Generation Intel® Core™ i3-1115G4 Processor.
Thank you for Choosing Intel!
- Cons mentioned:Slow performance
Slow slow slow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This from the start is the slowest laptop ive ever owned. Ive had it for awhile and its so slow ive used it like 4 times. I wasted my money.
No, I would not recommend this to a friend Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv it. The best!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnn
I would recommend this to a friendNice computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Running smoothly so far...........................
I would recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a year ago to replace a HP I used for 5 years . Big mistake wish I would have paid to update and repair the one I had instead of purchasing a new one
No, I would not recommend this to a friend