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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,501 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great overall upgrade laptop from what I had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It’s fast. Fast start up and fits my needs perfectly. Couldn’t have asked for anything better

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for everyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this new HP 17.3 laptop it was very easy to set up with the instructions that came upon the screen that guided you to complete the installation of the different programs that are offered. The ability to insert my cd’s and have them play was one of the biggest reasons I purchased this laptop. I am happy that I did.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I were looking for a laptop. We primarily use our phones for most things but a laptop has some additional conveniences. We didn’t want to spend a lot of money on laptop that gets minimal use. This laptop was more than we expected when we came into the store. The sales staff were friendly and great with answering our questions.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this HP laptop. I love the ease of use of Microsoft on it. My only negative and the reason I gave only three stars is battery life. The battery only lasts about three hours when fully charged and the thick box (I don't know what it's called) on the charging cord gets scary hot. I'm afraid to leave it charging if I'm not close by.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    the computer meets my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer meets my needs but the service at this time has fallen short. In the past I have had above average to excellent support with all my purchases. However due to the pandemic I may have purchased something I did not need or am unable to utilize what I have effectively. The Geek Squad people at my store were great in answering questions, troubleshooting and even teaching me on occasion. They even followed up with me on any of my issues, I can not say this about "over the phone or online support" just frustrated with the voice at the other end and the lack of empathy, I just don't feel comfortable calling them back over again with issues. I will wait for the store to reopen to find out solution's or just return this item

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Awesome for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, fast laptop, gets the job done. love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Computer for the Price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt was needing a new computer, because her old one was outdated. I searched for something that had enough power to meet her needs, but at a reasonable price. This particular computer met those needs. I would recommend this to someone that does not need the most powerful computer, but wants something for basic use.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Price

    Rated 4 out of 5 stars

    Decent laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp laptop has a large screen and is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a fast 17” laptop........I’d buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great computer at a very reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this computer as it is easy to use and has so many functions along with the additional security. It has a large screen, easier to read as well as the simplicity in adjusting the text, size, color, etc. to your liking. The instructions in seeking and performing any function is at your fingertips and easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Nice Computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for basic tasks. Large screen & fast speed

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Great! Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the new laptop. Has been easy to use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large screen

    Rated 5 out of 5 stars

    Excellent mid price PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and the screen is a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    1st laptop ever, great, fast,and a big screen too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Laptop ever, since I bought my first PC in 1992m The Laptop upgrades me from the PC I bought in 2010 . Easy peasy as they say to operate. Plus it has a DVD drive included Good Dollar value with 12 month financing...

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large screen

    Rated 5 out of 5 stars

    Fast and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, fast booting and processing. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large screen

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and great value. Nice big screen. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large screen

    Rated 5 out of 5 stars

    nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the large screen and set up was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast clear picture much lighter then my old one

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 4 out of 5 stars

    larger laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a larger laptop, fast, good storage and memory

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product fast and easy to use love it and the price

    I would recommend this to a friend