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Customer Ratings & Reviews

Your price for this item is $566.99
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Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,501 reviews
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Upgrade for Grandpa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my grandfather's eye's getting worse, we opted for a larger screen for his video chats and viewing pleasure. He also like the caps lock button that lights up to let him know he's typing in caps.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Not a fan of Laptops but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large 17.3" screen, solid state drive and DVD player /recorder had me sold. I bought one of these units for my daughter and after seeing it I bought one for myself. I am more than happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    What the wife needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's laptop went out and saw that this was on sale day before Thanksgiving. Great price, great value. Just have to decide about taking off Windows S. Can't load some apps the normal way.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Decent laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen, some issues with plastic housing, but with two young kids crap tends to get dropped. Memory has sufficient space. Processor works well enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about my purchase has been a great experience. The camera on the laptop however could have been better but it was an easy fix as I went out and bought an external camera for just a few dollars and now I have a very clear picture. Very happy with this purchase, the people at Best Buy help me choose the perfect fit… And I have no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Works better then my previous HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SSD is great - programs load much faster and files save very quickly - even 30 Mb files are very quick to save and load. The screen size is great for a laptop and it doesn't weigh much.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great desktop replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to ocasionally travel and use around the house. The large screen id good on my eyes and the full keyboard lets me type with ease. Its good for games and productivity tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Its a real nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy and nice its just what I needed the screen is a perfect size for me, and the keys are a good size so you can type with other any problems. And the screen is nice and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent laptop and very easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new computer and she really likes this computer. It was easy to setup and is fairly quick compared to her old computer. Bought it on sale and it is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom who has zero knowledge of Windows 10. It has been extremely user friendly and the larger screen size is a good feature without having lost any other features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the HP Envy Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the best. This computer is used by my husband who pretty much just surfs the internet. It's a fast little machine which is good because, he has little patience. Will always buy HP.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, It's pretty fast, only negative thing is the camera could be better, I ordered a webcam to fix that, other than that it was a good purchase, love the bigger screen.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to use for remote working, interface is great, doped is great... The only drawback is the keyboard isn't backlit. I will be purchasing another for my daughter!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    I am very happy with my 17" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need to move my laptop much, so it's width isn't a problem. In fact, I needed more screen and I got plenty. The i5 is much quicker than my old i3 and I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop. Fast response.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Lenova before. It took a huge amount of time to login. Many times I would have to wait for an hour or more for updates with the Lenova. The HP is great and very fast. I love the HP.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Bought this for my aunt for light office work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snappy ssd and good for browsing the web and some light photo editing. Not the prettiest laptop but gets the job done. Crisp bright screen and nice keyboard layout for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Enjoying the screen size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this laptop when our other computer stopped working, it was a little over 3yrs old. We chose this one because of the size of the screen, memory and drive system.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Combination of Large Screen and Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother. The large screen is easy on her eyes and the memory and hard drive capacity is more than enough for her purposes. I do wish the keys were backlit though.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs smoothly very fast and great for work. The DVD unit is so much useful. The big screen is perfect to surf on the web.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great starter laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quick, it’s easy to setup and it takes care of all your basic needs. My wife uses this laptop for school and she has no problem with the laptop and she’s not tech savvy.

    I would recommend this to a friend