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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,501 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I need as I enter retirement. So far easy to navigate and use. HP has always delivered. Great computer and a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best bang foe your buck

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a friend who just began teaching and they love it, battery life is amazing and very durable. Extremely fast and powerful

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 3 out of 5 stars

    Unsure about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the price, I mainly got it because I needed a newer computer that was faster for me to get my school work done. However, my one complaint that is a huge one to me is that the mouse pad is not smooth once so ever, it sticks and will click on something you did not want to do due to the sensitivity. I did order a mouse to use instead of the pad so however that will resolve my problem. Also I am not use to the bigger screen but it is great for my school use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    easy laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great screen, light to use and travel, and good keyboard. Runs quite a while when fully charged. Runs Windows 10 which is still driving me crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop!! Bought it to do my taxes and other things and really like how easy it is to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Girlfriend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this as a Mother's Day gift for my lady who's a Real Estate Agent. She loves it. She said it's fast and she able to store all of her photos.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, It has been running fast and does everything I need and more! great battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great computer, super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer with quick response time. Big screen with great resolution. Perfect for my mother who browses the web, word processes and checks her email.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Meets all my needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It is fast and reliable. The service we got from the Geek Squad in setting it up and transferring our files was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Lot of Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, boots up real fast, solid state drive, 258G. I also like the ethernet port. Best of all, it was on sale. The only negative thing I found is the Wifi, only 2.4ghz, no 5ghz.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love the big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new laptop. Love the screen size for watching movies, etc. Haven't had a chance to use it very much since I've had a lot going on.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great computer for needs at the office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We think this computer has great versatility to be used at home and at the office. It has great memory and the screen is large enough to be used anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Big Bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this computer was perfect for basic everyday tasks or data collection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great if you like bigger laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of our laptops we use are 15.6, but I have a few people that like the 17.3's. These are a great value for your money and are pretty well built.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Easy to set up and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a larger laptop and this one is perfect. It is the perfect size and isn’t too heavy. The keyboard is easy to use and I am very happy with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop for working at home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from windows 7 to 10 and got the 17” screen for this “stay at home” period and it is amazing! Working at home is so much better now!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Giant size laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered this laptop, I picked it because the screen was big in the description. Boy is it big!!! Its great for multiple screens to put up..

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Good with large screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While for some this may be to large to carry around it works very well for one of my older users that has some trouble with eye site.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been very easy to use and for my wife to do her business ordering and logging into personal files to keep her business running efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    HP Laptop is fast and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 17 inch screen makes it easy to see type and the Intel i5 processor is very fast. It is a pleasure to use.

    I would recommend this to a friend