Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1501 reviews
(1,501 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
A great computer at a reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. I had trouble finding a 17" laptop that I could afford. This one fits the bill perfectly.
I would recommend this to a friend - Pros mentioned:Large screen
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine so much! It has a big screen and since I only use it at home the size doesn't bother me.
I would recommend this to a friend - Cons mentioned:S mode
Rated 5 out of 5 stars
HP LapTop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great, but I do wish the person who sold it to me would have explained what the S mode was, but the Geek Squad helped me and the laptop is great!
I would recommend this to a friend Rated 5 out of 5 stars
Nice 17 " display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lite for a 17". Battery life good for a couple of days on and off working with excel (purchased separately) or on line. Fast startup with windows 10.
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
A decent buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm enjoying this laptop. It's taking a bit of getting to the newer programs. Much faster boot up than my previous one. And much faster so far.
I would recommend this to a friend - Pros mentioned:Large screen
Rated 4 out of 5 stars
Great laptop for those who need a larger screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, large screen, which I wanted. Easy to use. Still has a place for CD's which is also what I wanted. Many do not have that option any more.
I would recommend this to a friend - Pros mentioned:Large screen
Rated 5 out of 5 stars
Enjoying the new laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the larger laptop screen for easier viewing. The computer showed up the day it was scheduled to arrive, and has worked beautifully.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 4 out of 5 stars
Good Laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Easy to use. Hinges are good. Easy setup and good vibes all around.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Laptop for the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. It boots up fast and is pretty fast overall. I wanted one with a DVD drive and this one has it. Pleased with this Computer.
I would recommend this to a friend Rated 5 out of 5 stars
Great computer for older folks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to read 17" screen is great for older folks. I replaced the identical computer, but this later version is much faster due to solid state drive.
I would recommend this to a friend- Pros mentioned:Large screen
Rated 5 out of 5 stars
Good price for everything I need in laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has great picture quality and the 17 inch screen is great for watching movies. Also I like the built in DVD player. Very good for the price.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Exactly what I needed, no more and no less!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many laptops have features that I really don't need, but this was exactly what I needed without the costly extras. Powerful laptop at a great price.
I would recommend this to a friend - Pros mentioned:Large screen
Rated 4 out of 5 stars
A good HP laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the screen size. Wanted to know how easy it would be to add more memory. Told me I could ask geek squad?
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It is so easy to use and the speed is fast. When things get boring, or tedious; play solitaire! It’s a great laptop. So happy to review it.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do digital crafting and this computer works great for me. I usually have at least 10 tabs open and never have a problem with speed.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
NICE COMPUTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I REALLY LIKE THE COMPUTER, IT WAS A FAIRLY GOOD DEAL, SERVICE WAS GREAT. THE COMPUTER IS SO MUCH FASTER THAN MY OLD ONE AND IT IS GOOD QUALITY.
I would recommend this to a friend Rated 4 out of 5 stars
No HELP at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In reality, had tech support been available it would probably be a good product but for a non-tech person without geek help not so much I didn’t know how to do initial setup & with store close had no help, thought I had loaded virus protection but kept getting emails, online support was atrocious, that’s besides all the disconnects, Didn’t realized it had a numeric keypad, unable to load multiple email account was a big deal
No, I would not recommend this to a friend- Pros mentioned:Large screen
Rated 5 out of 5 stars
Great Laptop for the deal I got
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop exceeds the performance I thought I would be getting for the price, I love the large screen and how fast surfing the web is.
I would recommend this to a friend - Pros mentioned:Large screen
Rated 5 out of 5 stars
Nice quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality of the large screen and fast with the solid state hard drive, works great for online gaming
I would recommend this to a friend Rated 4 out of 5 stars
Great laptop. Lousy "start up" if not tech savvy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get Windows 10 since Windows 7 will no longer be supported. LOVE the HP Laptop, wish I could have put Win. 10 on my old HP. I will admit that I am NOT tech savvy, but anyone should be able set up a new computer by simply following a few instructions. If I had not had Geek Squad, I would have had to go to the store and leave it with them to get started. Agent Carla was able to talk me through the instructions so we could get the internet open and let her take the screen to finish setting up things I needed. Thanks to Geek Squad for Great Agents.
I would recommend this to a friend












