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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,501 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m throughly pleased with this laptop and would recommend it. It’s very easy to use and setup!!!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    big screen and runs fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For work. The screen really helps me see everything. Light weight for such a big computer. Windows 10 great !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    love my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop and the price was right and it was an good name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with SSD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop that would be efficient, powerful, and have a long life. I'm very happy about my purchase. Also, the help that I received from everyone that I worked with in the store was excellent--all were patient with me, an older person with not nearly the "tech-smarts" of those much younger than me!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop has performed well for me. The screen size is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Hellooooooooo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop easy to used but still buffing just a little too much

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    nice cpu with a big screen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you a fan of the big screen laptop then this is for you...nice speed and specs and great build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyday use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for home use. It is lightweight and easy to navigate. Very fast and long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old laptop with a Win10. The Solid State drive in incredible. Still loving HP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop....so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop, decent speed, has ample RAM, has an optical drive, which is good if you have your own DVDs or CDs you'd like to play. Not a fan of the 256GB solid state drive. The capacity should've been at least 500GB. I bought similar laptops in previous years with roughly the same specs/features and quality, for at least $100 - $150 cheaper. However, it's been very good so far, so no real issues of any sort. If anything of note changes, my rating will change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs well with one exception - cannot print!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is great; however, I have not been able to print since the day I brought it home. The previous laptop (HP) worked great with my HP Envy4520. I was assured, because I asked about printing, that I would be able to print. Your folks treated me great. Other pertinent info was accurately transferred from my old laptop, and I am satisfied other than the printing issue. I am 73 and not tech savvy. I plan to bring my laptop in to you for assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for the price! Now I need to learn how to use it with the help of Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Works great for my husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is big which works great for my husband. Had to have someone set it up for us but is working great now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is only used to manage a trust account and it does a decent job. It is fast and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for use in Zoom and Adobe Connect meetings. Does everything I ask of it. Price was right

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop for Desk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen and keyboard for everyday use. Setup was easy using onscreen directions. So far; so good!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP-Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good quality laptop. the SSD makes it super fast. totally happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for school! I honestly love using it. Highly recommend getting. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great big screen laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve had. Big screen and easy start up. Very happy with this laptop. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very happy with this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a great product. Enjoying many features I did not previously have on an older laptop.

    I would recommend this to a friend