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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,501 reviews
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met exactly what the specs we were looking for - 17" screen, I5 processor, keypad. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    love it easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy the price was great and I do love my HP laptops some nice new features with windows

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good for my use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , reliable laptop with dvd drive , viable alternative to desktop with option to move around

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Great for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had to upgrade to windows 10 from windows 7, it serves the purpose. I will always miss windows 7.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Hp LapTop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is totally a great computer for the price. The size of the screen is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love the large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup. Less strain on my eyes with this large screen. Great service, very knowledgeable rep.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced a Dell that crashed. Love the monitor size. Great speed. Great for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs fast, great working laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for people who need a solid working computer, runs smooth and is super lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to order on line due to Covid. Easy to activate and use. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school, runs smooth, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Having some issues with it giving me an error message and logging me out. Works ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good 17 inch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 17 inch laptop with SSD to replace an older, slower 15 inch that was starting to give problems. When I found this one on sale, I grabbed it. No problems getting it set up and it runs fine. Converting the Windows 10s to Windows Home regular version was no problem at all. I have another HP 17 inch laptop that is a little over one year old (no SSD) that has performed well which led me to go with another HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LapTop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Replaced outdated laptop and like the solid state drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    We are very happy with this HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well and we are impressed with its speed. No problems and HP built a superior product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to set up my wife during the lockdown for her legal work and she said it was faster than the ones they use at the office. I also purchased a large monitor and attached to it so she can have two programs opened at the same time and it has been seamless. Consider a cooling tray since it tends to run a little hot. Overall great for numbers crunching and citrix. I couldn't comment on gaming or web surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen! It works good with QuickBooks and has a fast processor. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in a pinch, and am so in love with it. Easy to use, great quality and fast speeds

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great computer!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far and love the screen size!!!! Love that it doesn’t heat up like the one I use to have

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop, very quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy viewing with the large 17.3 inch screen. Boots up very quickly and battery lasts for hours.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Good laptop for the general user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for the average user. Still getting use to windows 10 B's windows 7.

    I would recommend this to a friend