Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $566.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,501 reviews
  • Rated 5 out of 5 stars

    Exactly what I wanted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman listened to what I wanted in my new laptop and helped me find the best match for my budget. My questions were answered completely and plainly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for remote workers, they have numeric key pads for at home use. Not recommended for those who travel for a living at the are 17.5 inches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to navigate however the keys are sensi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys are very sensitive to the light touch which can sometimes be a problem The keys also feel too stiff. Maybe after awhile they will loosen up. I hope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this HP laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaces a Windows 7 HP laptop. I was always satisfied with the old one, therefore another HP seemed a good choice to update. More than satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for general work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just for simple applications. Would not recommend for gaming. God video if your at a place with good wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy at all, not familiar with s note that came on it, had to disable that to get the apps the kids needed, adventure academy for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, works great! I purchased because my Toshiba was so outdated that it didn't run well anymore. I'm very happy with this HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for everything!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is an excellent buy... it was very easy for me to set-up and begin working on it. Everyday I learn something new and easy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. My husband purchased it for work projects and to organize his class reunion pictures. He is really pleased with the results.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Decent for surfing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for basic surfing, email, school. Would be better with backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With COVID 19 hitting, my son had to be able to do his work from home so right away ordered this and he has had no issues knocking out school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use for gaming and photography. Easy connectivity, very little lag allows for smooth game play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy the new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will let you know when I learn how to use the new laptop. Do appreciate the help of Nate and Nick of the geek squad. They have had patient and have helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I5 inside AMD still trying

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it is excellent it says Intel inside and not that junk AMD stuff that always ends up not working right lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top is pretty much what I expected from HP I am not a tech savvy person so I probably won't know or use all of the available stuff on it.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 3 out of 5 stars

    Good quality for portability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality, large screen, components adequate. for heavy daily use. Security on Microsoft Edge is overdone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift fir my daughter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my 11 year old daughter to do homework and play games on. The quality is great and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for retirment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open boxed laptop, was complete, looked like new had 14 days to see if anything wrong with laptop, 2 months latter loving the laptoptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a notebook. The SSD is a must today. Also the price point was spot on with HP versus the competition. I would recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s a computer every day highly recommend it I’ve showed it to several of my friends and they went and bought them

    I would recommend this to a friend