Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1501 reviews
(1,501 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great Deal on Black Friday 2019
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Laptop to leave in my office for work. Its a great deal it starts fast and runs everything with no problem superfast .I would buy again.
I would recommend this to a friendRated 4 out of 5 stars
Good buy for windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to access windows 10 for programs soon requiring it. This large screen cost just a bit more than the software would have if bought separately.
I would recommend this to a friendRated 4 out of 5 stars
Nice lap top
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing wrong for me is I wish it had lighted keyboard and the on off button sometimes gets stuck
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Laptop is a great addition. Just wished it was smaller in order to travel with. It has sufficient memory and will do the job I need it for.
I would recommend this to a friendRated 5 out of 5 stars
Works great for nursing school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nursing school has all been moved to online. Needed a new laptop and this one has met all and exceeded all expectations. Very satisfied!
I would recommend this to a friendRated 3 out of 5 stars
Not that great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get my e-mail (outlook) to load. Had to go to geek squad to get it done and even they couldn't get it to work. Can't get other programs I use in my business like Google Earth to load either...overall impression...bleh...
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great for what I use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't do games, just personal stuff and some business so doubt I know its full potential. Nice screen and keyboard, traditional mouse pad.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how light this 17” screen laptop. We have an older model and it is heavy...love our HP products, we have 4 HP laptops all bought at Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
The computer works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I greatly appreciate the help your staff spent helping me select it. They should be praised for their excellent support for their customers!
I would recommend this to a friendRated 4 out of 5 stars
OK for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow on video streaming. Some online videos don't load quickly enough or have fits and starts.
No, I would not recommend this to a friendRated 4 out of 5 stars
This was a refurbished computer. Runs slow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T. It this is the most expensive computer I have ever bought. It has some features that I really like, such as remembering passwords.
I would recommend this to a friendRated 5 out of 5 stars
Big improvement compared to my old computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is fast and the clarity is great. I didn't realize how slow my old computer was. It also has a impressive help support section.
I would recommend this to a friendRated 4 out of 5 stars
Nice computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an overall good computer. The only complaint I have is that trackpad buttons are a bit too loud. I know that is trivial, but it is annoying.
I would recommend this to a friendRated 4 out of 5 stars
Only missing a decent webcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is everything you’d want from an HP but the webcam is low quality. Other than that it was more than I’d expect for the cost.
I would recommend this to a friendRated 4 out of 5 stars
New Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a 78 year old trying to familiarize myself with this technically advanced product. So far so good. Don't know enough to be totally objective.
I would recommend this to a friendRated 4 out of 5 stars
Good for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a Windows operating computer once school went fully online. All of my GIS programs run smoothly on here. Not to fancy, not to cheap.
I would recommend this to a friendRated 5 out of 5 stars
Purchased computer for home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.John helped us find the computer that was best suited for our home. John was very knowledgeable and friendly. A good asset for Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Nice Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over two years old and still quick and does great.
I would recommend this to a friendRated 5 out of 5 stars
My son love's this laptop! Great for school and g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has plenty of space for all that a teen could need. Processor is quick and runs for quite a few hours,without charging. Great buy.
I would recommend this to a friendRated 4 out of 5 stars
Giving Gift for Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this laptop to my daughter for Christmas. She did the research and wanted this one. Hopefully it will perform for her as she expects.
I would recommend this to a friend












