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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,501 reviews
  • Rated 4 out of 5 stars

    Good for e-mails and online conferences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer to access online conference rooms and handle emails. Also good for ordering from food apps and watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. It’s great for surfing the internet and I’m able to watch Netflix and hule with no problems. Good amount of storage too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A super great improvement from my old hp.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is outstanding. The picture is much clearer and crisp. My "mouse" cant keep up with the speed and reaction time is also nill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor worked perfectly. Went in asked for it and within minutes I had it in my hands paid for and out the door. Service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the results, I made a good purchase, laptop is fast, has a good screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier model of this computer, and bought a new one five years later. Perfect for surfing the web or simple MS Office programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for second computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific for traveling - Able to check for surrounding restaurants, motels , churches etc. Banking online is a must when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 17.3" Laptop - Intel Core i5 - 8GB Memory

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive is a great laptop but could use more RAM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big improvement over old pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop & it was an excellent choice. Much faster processing, very easy to use once I got past the issues with Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "ABSOLUTELY" the best . We had three computers serviced/installed and the techs were professional/helpful and a complete job THX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product so far. Came in early. I am a big fan of HP computers This is my first refurbished buy so I hope it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a powerful but uncomplicated laptop for my wife. She spends a lot of time surfing and social networking. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned first but since i purchased this its been great. It works great for me. I would recommend this very highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This a very quick and easy to use computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not great with computers but this one is goI’d for people like me. I use a computer for what I need, but it isn’t my life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love size and lay out, still need Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not really be able to use. Need to have some stuff done by Geek Squad first. Will be extremely happy when that will happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appears to be a great laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still in the process of learning as I use it but at this point I'm very pleased with my purchase. The price also seemed reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wanted this computer for all of his music and to use around the house and so far it has been great for what he wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest buy ever! I would recommend this laptop to anyone just starting out in programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, no complaints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this laptop so I could work from home during COVID-19, and it’s been great. I have no complaints, it runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to grab a new laptop because the one I have is roughly 7 or 8 years old. This was a great choice and a perfect product!!!

    I would recommend this to a friend