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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,501 reviews
  • Rated 5 out of 5 stars

    This computer is a lot faster than our old one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good replacement for our old computer and is a lot faster than the old one. It fills all our needs just great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, 4 stars for setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason this computer comes in Microsoft safe mode, which is a little hassle to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my old broken laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a change from the old to the new. I long for Windows 95 Second Edition. I'll adapt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got any Hp product before. Had this laptop for my Nephew and he loved it. Tooo good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement, had HP in the past for years; each time I need a new Lap top I go with HP dependable , easy set up & easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my lap top except that I sometimes have to press a button several times before I complete a computer action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with the computer tech that helped set us up. We are a senior couple he took his time and patinace with us .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer turned out to be my best little companion especially when I load up my games I love to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed better deal than what I originally paid. Sent letter to Best Buy indicating my displeasure. Waiting to hear from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets and exceeds all requirements for my remote work and business needs. Very satisfied with my purchase!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fast and replaced old laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good and reliable computer. Did have issue with logging on once got only blank screen. Has been fine since that incident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop purchase was fairly recent so still discovering its capabilities. So far it has been seamless. Would recommend for a student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but would rather have a touch screen. Computer works good but a touch screen is the better option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to buy a different laptop and Im glad that the salesman took his time to help me out. This is a great laptop at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop ... nice big scree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, the mouse isn’t as good as other laptops I’ve had but I opted for a wireless mouse and solved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is an excellent value for what you get. As with any Windows based device, the initial set up is a bit tedious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid midrange big laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There aren't as many 17" laptops around as there used to be. This fit the bill for a remote webcasting rig. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using my Laptop for almost a year and had no issues.....regular home use......very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice simple computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for minimal personal use. It does everything that I need it to do for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same laptop for work. Unfortunately after 2.5 years, it crashed. However, I liked it so much I bought another one.

    I would recommend this to a friend