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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,501 reviews
  • Rated 5 out of 5 stars

    Works well for what I need it for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just using this to surf the internet, email and social media while recovering from surgery. Been perfect for that so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great 2 years later. I use it for silhouette studio and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this computer for school and is happy with the speed and easy access to what he needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been east to use since we purchased it in January. We are looking forward to using it this show season.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife who uses it for basic internet items such as facebook etc. She loves it and it has been problem free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to tweek a few things but cannot due to low support levels from Geek Squad. Have you hired more phone techs yet?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it ! Wish I bought two !! My husband is always on my new laptop!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop and budget friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop works well for basic use and storage- Definitely works better with a mouse added...touch pad can be finicky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for our family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had multiple HP systems in our home. They are always at a great price point, simple to use and very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Great size for what we need. We've had it for over a month now and have not had any issues with it being slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting use to it. I dislike not having groups in the mail, only individuals. I need to send to 40 people at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I done a lot of research on laptops and chose this one and I’m very happy with it. Great price also. Thanks Fred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slim design and large monitor. Have not used it yet. Waiting to st appointment with geek squad to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for small business.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly what i needed. It meets all my needs. I was very pleased with the help I received in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, meets all of my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this laptop. My other laptop was an HP and it lasted ten years. I'm hoping this one will do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop. Decent build on a cheaper laptop. Little slow for major functions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and yes it’s worth to buy for college kids and most students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Toshiba from 2006 finally burned out. Just needed something basic that didn't take 10 minutes to power on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of these for my kids to do e-learning bc of COVID19, definitely worth the money in the solid state hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    she loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first new laptop she has owned.....works great.....the sales person was great....we enjoyed the experience

    I would recommend this to a friend