Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1501 reviews
(1,501 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very easy to navigate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is perfect for my needs as a personal computer, very user friendly, I would recommend this to friends and family
I would recommend this to a friendRated 4 out of 5 stars
Replaced my laptop...again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was helpful as always in choosing a replacement laptop. I only wish I could keep them running for more than 1-2 years.
I would recommend this to a friendRated 5 out of 5 stars
Great computer for the Not-so-Technical user.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely an excellent laptop for most average users like myself. Best Buy helped me make the best Choice. I Love it!!
I would recommend this to a friendRated 5 out of 5 stars
Computer laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got new computer with great help from support staff also got extended warranty. Everything is good
I would recommend this to a friendRated 5 out of 5 stars
A great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was time for an upgrade. This laptop has performed well so far, and the home delivery was a nice convenience.
I would recommend this to a friendRated 5 out of 5 stars
Super fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast processing and start up. Use for personal use. Video streaming and Skype has great video quality.
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning this but hubby lives it. He is very happy with the purchase and I am happy about the 0 percent financing
I would recommend this to a friendRated 5 out of 5 stars
Computer does everything I need it to do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for me...... has alot of features I'm still learning, but truly think this was my best choice.
I would recommend this to a friendRated 4 out of 5 stars
Not Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks. It's always a good experience with Best Buy. The prices could be a little better, but the service is good
I would recommend this to a friendRated 5 out of 5 stars
The price was definitely right!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't get a hard workout as it a 2nd computer to be used only for light email and Internet. All is fine so far.
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptops for school are gaming stations. You can't go wrong with this laptop.
I would recommend this to a friendRated 5 out of 5 stars
HP loyalist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been happy with HP laptops and this one is right on par with the others that I have owned.
I would recommend this to a friendRated 5 out of 5 stars
Excellent computer for a novice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, ease of use , very sleek design. I love the set up of the keyboard more like a desk top keyboard.
I would recommend this to a friendRated 5 out of 5 stars
No problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been working amazingly. Five stars and even happier that I got the Microsoft as part of the bundle.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought it for my daughter and she love it she probably recommend her to her classmates and friend 100 percent
I would recommend this to a friendRated 4 out of 5 stars
Easy to use.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer just low memory had to return it other than the memory being low everything else was excellent
I would recommend this to a friendRated 5 out of 5 stars
Rock solid and fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with this laptop and for the drive capacity and speed it seems as if it was a great value.
I would recommend this to a friendRated 4 out of 5 stars
Glad to have it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been needing a new computer for a while. This is a good basic computer with the tools I need for my simple tasks.
I would recommend this to a friendRated 5 out of 5 stars
Perfect laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this laptop for work. She loves it. It boots quickly and the screen is easy to see.
I would recommend this to a friendRated 4 out of 5 stars
Great basic computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a computer for school work and something that's basic, this computer is definitely what you need.
I would recommend this to a friend












