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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,501 reviews
  • Rated 5 out of 5 stars

    Works well for a senior citizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the mobility of a laptop. Have been able to adapt to using Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of new stuff for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to first new laptop in 10 years. So far so good. Lots of ads though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This HP laptop was a good choice for us.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both purchased this HP laptop & are very pleased with it. It is perfect for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenager who is preparing for college. She says it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs. I like having the DVD rom, although I have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my 15 yr old son. He loves it. He uses it for his school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do what i need tended to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can all ways fix or show me how to get thing done and they do it in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong utilitarian computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One or two more USB ports would be nice. Key board backlighting is a real thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HP laptop and I have been very happy with it. It fits my needs perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap Top for cost,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who sold me the lap top was knowledgeable and provided excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Microsoft Suite, update a website and play Minecraft and it works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well, Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is a great high functioning laptop for your everyday needs and some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase it for my daugther

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my daughter for school and she love it can not put it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good computer with a good screen, it is good for both work and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast booting and quick response. Wider keyboard makes it easy to type. Love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop. Easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy setup, screen resolution is fantastic. Lightweight and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first SSD storage device very fast boot up Good overall experience Bought on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade from my previous computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade from Windows 7 to Windows 10. Has been a good computer for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shy of getting laptop because of Windows10, but I was pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met my wife's need for fast mass storage, high quality display, and a mid-level CPU.

    I would recommend this to a friend