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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,501 reviews
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very helpful, Very satisfied with purchase and the buying experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lap top computer is working good and the people in the geek squad set it up very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for grandkid. She loves it and its great for a first time user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy. Kudos to HP and Best Buy.. another happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by a relative in the I.T. Business... so far it is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best laptops I’ve ever had. Boots up in seconds and is fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen size for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The only thing that I would have liked to add is more solid state memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this camera for work and takes great pictures. easy to use and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how light weight this laptop was. Clear screen and fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, ease of use and good size. Weight is good, not too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchase, I have not had any problems and it runs to smoothly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit my needs perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was A Great Buy with all the features I needed Clean Quick Running Smooth Operation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has served me well and got it at a great price very nice computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP is a great replacement for my Lenovo. It's not a gamer, but neither am I.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality I would recommend to anyone who is looking for laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Love this computer. Like this better than my last one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great laptop computer for everyone with all the specs needed at great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price, easy pick up in store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good price on a TV and a laptop and the pickup in store was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough to play Oxygen Not Included, Ark: Survival, and 7 Days to Die.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mylaptop1

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this computer. Now I am able to work from home

    I would recommend this to a friend