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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,501 reviews
  • Rated 5 out of 5 stars

    Great display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer just to watch Netflix and it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was a great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've enjoyed this new laptop; i would consider buying another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easy to get going, enjoying it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my laptop and able to use my regular keyboard and mouse - I like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Administration Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the use of this device. I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for every day use. Can't beat a HP product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good everyday computer and this filled all the needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality laptop. Easy to setup and configure. A little bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for study purposes. Very easy and convenient to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i want to thank best buy for helping me find the pc that fit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for experienced users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quick laptop that meets all my needs. Like that it is a solid state.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the computer. I’m pleased with it and it’s programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for daily use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was expecting. I purchased to use with my vinyl cutter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase -- this is a sturdy, but light to carry, reliable laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. Is good and easy to use. Great speed and great systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from the sale to the setup by the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop under 500$

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal! Hp makes good laptops. No issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight large screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Definitely better than the last laptop we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all is well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having trouble with disabling the touch pad. Otherwise, very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a decent laptop for a family member and this fit their lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good computer to have.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer to have and the keyboard is a good size.

    I would recommend this to a friend