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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,501 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build quality, nice design for this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop two weeks ago and I am very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great working laptop and huge screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can work very nicely in this laptop no issues... Great value and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for routine tasks. No problems with this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop, it's very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new laptop, it's everything I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NEW COMPUTOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM SORRY TO SAY I HAVE NOT USED MY HP COMPUTOR YET BECAUSE I AND ONE AGENT COULD NOT HOOK IT UP TO MY INTERNET I HAVE IN HOME PERSON COMING TO MY HOME ON OCT.16 IM PRAYING THAT THEY CAN GET IT TO WORK OR IM GOING TO HAVE TO GET A NEW ONE IM UP SET BECAUSE I PAY MY BILLS AND WATCH MY CREDIT CARDS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!!! Not expensive!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not expensive and gets the job done!!! Love the 17” screen too!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for quite some time, this product is reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Very happy with my decision to buy this modal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for office jobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little bit wobbly when carrying it, but it is very powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, I'm happy with this product, nothing left to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get up and running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up and running in just a few minutes. Starts and loads fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer erves my needs, east to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service at Best Buy, recommend Best Buy to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade laptop. Works well for my needs. Good keyboard layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for what u pay for. Has everything i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for use at home! Would recommend this to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for amateur photography.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has enough processing speed and memory to edit photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, does what we want it to do!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase and the sales person was excellant!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward and it is what it is, won't let you down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work plus everyday home use. Great ease of use and setup

    I would recommend this to a friend