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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,501 reviews
  • Rated 5 out of 5 stars

    Great light user laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for light use at home to surf the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service.Works great.Whole family enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with my purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update my laptop and this model fits my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the DVD drive. It served my purpose I use this for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the large screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very prompt service, really enjoying using this computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the clarity of the screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products ... Will take some time to get use tothe laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating system is super, I enjoy this computer. Great but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Quick and efficient staff member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processing good graphics im very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rid of ads, already get them daily on tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many ads, need to be rid of them without being charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased- great lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Well built and clear image. Overall good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing what I needed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer so far very good have not putitti extreme test yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast internet access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the speed access to the internet fir searches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large, yet still slim and sleek. Works wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer to work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer !! I use it to work from hom e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received it and it looks amazing. Can't wait to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for easy stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop asking me, I use it for easy stuff. My opinion doesn’t matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop a little heavy but overall happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my nephew school activities.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and faster, very satisfied customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer,great for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, good computer for the price.happy with purchase

    I would recommend this to a friend