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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $629.99

Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,501 reviews
  • Rated 4 out of 5 stars

    still learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good so far still learning ask me again in a month or two

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for about a year and a half now. Other than the short battery life, I had liked it very much. Until the SSD completely failed two days ago. I lost all of my pictures, videos and documents. Very, very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my mom and was more than enough for her needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. I am using it so much for classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do, to work from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Known product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prise before black friday or cyber monday. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, light weight, smooth hinge for screen moves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I'm still discovering it's abilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on an open box and was not disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry level laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited in memory...but excellent beginner student laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having an eay time with this. easy to maneuver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. I enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop look great and work like they should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop look great and work like they should...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop. Boots up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! very good laptop no complaints works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product and buying experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST WHAT I WAS LOOKING FOR AND WE TRUELLY ENJOY IT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sized and key board

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I particularly like that this lap top has a CD drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It is sleek, new, and up to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far.. so gooy.......... Love the size of this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great large screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer and very good value easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Would shop at Best Buy again.

    I would recommend this to a friend