Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1501 reviews
(1,501 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Would not recommend this laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little over a year the laptops case was cracking. It wasn’t designed to hold the weight of the display
No, I would not recommend this to a friendRated 1 out of 5 stars
Had a lemon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and crashed two weeks later also lost $40 in discounts when I got new one and transfer the protection plans
No, I would not recommend this to a friendRated 1 out of 5 stars
it crashes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible! it crashes and turns itself off. i want to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this laptop was not for me. It constantly shuts down or freezes. We have went through thee settings and reboot it. I ended up just getting a new one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t know why this is here ???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with a few other things and then got an email saying they didn’t have it anymore so I’m not sure why they want me to review it but I guess for 25 points I will I missed it
I would recommend this to a friendRated 1 out of 5 stars
DO NOT TRUST
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This BestBuy kept my credit card information on file and charge my credit card every year. Do not trust these people I am having hell getting my money back!
No, I would not recommend this to a friendRated 1 out of 5 stars
Delicate body and easy to crack and break
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is made of light plastic covering the body. It is easy to break and mine just did and i dont know how it did because i have never dropped it.
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT Recommended
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My hard drive just crashed at only 15 months old. No warning or issues, just came in the office one morning and had the "blue screen of death."
No, I would not recommend this to a friendRated 1 out of 5 stars
Extremely disappointed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't even been a year and it's already broken from the right side where the screen attaches to the keyboard. Expected better quality than this.
No, I would not recommend this to a friendRated 1 out of 5 stars
from sale to geek squad, all poor information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.your geek squad rep spoiled the whole experience for me, his name was Hans! I paid good money for that service and I definitely did not get my money's worth!
No, I would not recommend this to a friendRated 1 out of 5 stars
piece of crap
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.breaks easy from normal ware and tear, spend money on a better computer because it will cost you more in the long run
No, I would not recommend this to a friendRated 1 out of 5 stars
Pore Camera & No 5G connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was low quality, the screen did not have good resolution and it was unable to connect to 5G network. Returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died 2 weeks after warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive died and lost all my data 2wks after the warranty ended. Another crappy product from wrostbuy
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned it immediately
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was way too difficult to set up, which is why I stuck with a Mac Pro Book.
No, I would not recommend this to a friendRated 1 out of 5 stars
I returned this computer because I didn't need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was possibly going to work from home, but that changed so we didn't need the computer
I would recommend this to a friendRated 1 out of 5 stars
Broke the next day
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this lap top based on its good feedback . It collapsed the next day. I’m returning it .
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken keys upon arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was delivered with broken key. The a on the keyboard is broken. Can't use it
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of junk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going back to get it checked...keeps closing programs saying "Hard drive Errors"
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the best hp value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Mouse clicks don’t work well and the frame seems flimsy
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month and it is not working. I'm bringing it back.
No, I would not recommend this to a friend