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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 440 reviews

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92%
would recommend
to a friend

Customers are saying

Customers recognize the 17.3" laptop's large screen size, strong performance, and ease of use as significant advantages. Many also appreciate its price and the ample storage and RAM. However, some customers express dissatisfaction with the battery life and the lack of Bluetooth connectivity. A few also mention concerns about the case quality and the pre-installed operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 440 reviews
  • Rated 4 out of 5 stars

    Not as fast as I thought it would be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But still a good computer for my needs. Family photos videos suffering the Internet and work that I bring home. Not much of a gamer - if your looking for a good game computer I wouldn't choose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pretty computer, love the look and the color

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out of the box...quick and clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for everyday task

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen size and after getting a few issues resolved with Geek Squad most everything is doing well. still have a small issue with the Microsoft solitaire collection shutting off after completion of each game and hope I can resolve this some day

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A lot of speed for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly fast and incredible speed for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple but does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for our household. It's one of the larger models (17") and it is very basic but has a good operating system. Battery lasts an adequate amount of time IF you turn off the apps that run in the background. Pretty pleased with our purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slowest i7 ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased. This unit had 8gig RAM, icore7 but runs very slow. Not at all pleased

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sadly I am still getting my computer set up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an IT person and setting up my computer somewhat intimidates me! I have someone that said they would help me but their time is limited. I look forward to have this set up and have Photoshop and Lightroom added so I can play more with my photography!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    need to hook up mouse, cursior jumps around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first windows 10 stopped working one month after one year warranty and I hardly used it. Just waiting to see how this one works. Curser still jumps around alot. going to use separate mouse. At least this newer 10 is a little bit easier to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    School teacher laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased by my wife to replace a laptop that died at her school since budgets are tight. Overall it has performed just fine, the CD player was key so she could continue to play educational material through the projectors at school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the computer for $499. The speed and size is great. My only complaint at this time is that the speakers are located underneath, therefore you can get great sounds from them. Other than that, I'm satisfied with me purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed and found online then went to the store for purchase. There wasn't a display model for the one I wanted so it took the salesperson a minute to figure out which one I needed but once he got it from the back even he was amazed at what I was getting for such a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, and great value Functional - 17"+ screen, fast, lots of space Aesthetics - looks good, slim The battery life (2-3 hours) could be better The front edge of the keyboard is not rounded and is abrasive/ annoying when resting wrists on the keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine more than meets my needs which are not excessive.tttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's old lap top computer needed to be replaced. With help of store assistant we picked this out. Son loves it. Much faster processing and easy to use. More compact then old one would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop purchase was a good buy in my opinion. I'm using it for business and nothing too heavy duty. My only issue is that it can be a bit slow. Probably need to boost the memory at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Computer, Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop was starting to act up strangely, so I was somewhat pushed to purchase a new computer... and this time went with a laptop for mobility sake. I was able to narrow down my choices, and feel that I picked a good one. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok computer over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good computer so far (not had it long). I only give it four stars because it has frozen on me twice and I have had to restart. Other than that, it has worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super fast for the price. You get a Core i7 with 8 gigs of memory that alone is worth the price. Excellent bright display with plenty of Real Estate. I swapped the hard drive for an SSD which made it lightning fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to start up, runs great, easy to set up and use. This is my second HP with the large 17.3" screen size. Geek squad helped me get my data transferred from old computer and were very helpful. Very happy with this purchase.

    I would recommend this to a friend