Customer Ratings & Reviews

I’ve had a few chrome books and like them a lot. This one stands out in build quality. It’s little bit faster but feels like a high end laptop with the backlit keyboard etc.

Purchase in September 2020 after getting another brand from Bestbuy March 2020...The first computer wasn't efficent for my son online classes. He loves this one!

Got this for the kids for school work, etc. Does the trick for what they need it for which is pretty low intensity tasks - Kahn academy, etc. Kids haven't broken it yet which is a small miracle

I bought this laptop for my granddaughter, her first year in college. According to her, she loves it. It's everything she needs for her first year.

I bought it for my husband for Christmas and it was so easy to set up. He was up and running and reading the paper on line within minutes of opening his gift.

I have a second grader in San Diego. I must admit that I don’t quite understand how the chrome environment well. However, the laptop works perfectly with the school district’s programs.

This has been a great relief having this chrombook for school...computers have been scarce...works great and very happy with the help of best buy customer service

I love this little computer. It was perfect for my kids for virtual learning. Touch screen is a great feature and HP customer support is amazing.

I absolutely love it. BEST LAPTOP EVER. If your going to school and are wanting this laptop for school or gamin it's hands the best one to buy

Very nice quality. I feel like I am having a high quality laptop. The audio on the speakers are also good. Get one if it is on sale.

Great product. Was looking for a computer and this was the ticket it really is a great deal. I’ll never go anywhere else but Best Buy for my products.

This is perfect for my 10 year old son, he loves the touch screen functionality. It has a great camera for school webinars, processor is fast, it was a great deal.

So far so good. My child used it everyday during quarantine for school. Worked great. Was concerned it wasn’t going to be powerful enough and I’ve never used the chrome os, but it was good.

Both in store reps were extremely nice and helpful! The HP Chromebook was exactly what I needed for viewing video footage for my documentaries!

This was a gift, for my daughter, and she loves it! It's stylish, functional, and easy to use. The price was right, too. I highly recommend this Chromebook.

Not what I expected. Now that I’m learning to use it, it has been great. Nice amount of storage just not a big fan of computers that use google play apps, I’m an apple lady!!!!

Bought for my stepdaughter’s virtual learning and first year in high school. Love the tablet feature and the versatility of the Chromebook. HP is a great brand.

This 2-n-1 is beautiful. Unfortunately, my unit will stop working for a week or 2 at time. Total black screen. I brought to use with my projection screen. Its fast holds a good charge. I believe my unit was defeated. I wish I would have brought Geek squad protection. I would have gotten a replacement the first time this happened.

This is my first Chromebook. The speed alone is a huge upgrade. I was concerned using Microsoft Office apps like Word instead of actual program but not too bad. It's light and easy to use

Bought to have a flexible laptop/tablet setup for a work trip. Worked like a dream at connecting to work and keeping in touch with my family.