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Customer Ratings & Reviews

Your price for this item is $534.99
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The comparable value price is $629.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,909 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer for school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Grandson and works great for typing school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, strongly recommend with great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Cant get lockdown browser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop but it’s not really good for my school work. It doesn’t download lockdown browser and it has weird printing settings. Overall it’s a good laptop, fast, easy to type, lightweight but it’s not great for my specific class needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop is really great, but I bought it for my gf’s son who is into gaming and he needed windows not chrome (I had no clue so we ended up exchanging for something else) but as far as getting your regular non gaming needs I don’t see why you should not buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pleased with selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having a HP laptop. Very happy with product. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’m a Special Ed Para and Substitute Teacher and this works wonderfully well for all my Distance Learning and for personal use. I didn’t want to spend a lot of money since school is almost all back. There were great sales and was able to pick it up under my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy to carry in my lap bag, and didn't really want an HP, but my laptop had a cracked screen, so I had to get a new lap. Thought I would have to input all my info by hand, but when it asked about connecting to my phone, everything I had on my old one loaded onto this lap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great chromebook!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great!! Is easy to manage even for little kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Good size. What I was looking for. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product, chrome os slightly limiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, high quality, sturdy, works well. Chrome OS was good but my kids couldn't use certain programs that are only compatible with windows and Mac so we ultimately returned it but not because of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good machine but heavy, ok build quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine but heavy, ok build quality. Fast with Android apps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It is a great laptop, light and fast to boot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It boots fast and easy to you. You can also use it as a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice chromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chromebook. Just the right size. Easy to carry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well, only frozen 2x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to complete homeschooling, works pretty well, sometimes doesn’t want to power on. Probably my own fault but Google OS isn’t compatible with many of her homeschool programs so we still have to use a laptop for some of her classes. I wouldn’t make the purchase again, but like I said, it’s because of my lack of research.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wonderful Chrome Book!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love these chrome books. The ease of use is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonder-filled chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this chromebook is amazing and very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chrome book !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen display is sweet !! I purchased this product to assist my children with school , and it has been 100% success ! Would highly recommend . I’m not a fan of laptops but this chrome book is very versatile between the touch screen / and or is using the keyboard you can get the job done ....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and convenient chromebook, best I have used

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much but it’s very light and easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love best buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like buying from best buy, best in price by far in my comparison. i like the process of selection to billing and then ofcourse to break them down to monthly installments. Only issue is that sometimes we dont see the models available in the store for touch and feel. otherwise its all good.

    I would recommend this to a friend