Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,909 reviews
  • Rated 5 out of 5 stars

    The Sales Associate should be commended.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankly, I had been having a little difficulty with the laptop, however, the salesperson, Kevin, par excellence, was phenomenal and helped me get over the bumps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight and user friendly

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Like the versatility of this computer! Lots of app options Tablet mode is very useful! Cons: It does not have the camera quality I was hoping for. Very grainy image Frequently receive a “High CPU usage” warning when in Zoom meetings (only have Chrome open aside from Zoom)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy To Use & Fast

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Chromebook gets some getting use to like how to use CAPs and where to go to download apps. The screen is a bit faded even on the highest brightness the screen becomes a bit washed out. The computer is fast but does tend to randomly get loud if you are using it for long periods of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to bestbuy to purchase chrome book for my niece who is working remotely. Received help from a salesperson and they seem very knowledgeable and help me make a decision and we are happy with our purchase. Most importantly my niece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye faulty Windows

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the chromebook. I've had window products for years. This so much better. Yes, there is a learning curve, but not that difficult. The control with the touch pad is so easy to use. Great options to personalize, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great system at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chromebooks aren't for everyone, but they do what i need ... my last system was at end-of-life for support, and this system does just what i need, with room to last into the future. since chromebooks can already get by on fewer resources, this should last me well into the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great economical choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bootstrapping a new business and my existing laptop couldn’t keep up with the online resources I needed to use. Decided between this and a Surface Pro. Able to use every application I need, video quality is great and it’s working despite a pretty nasty drop the other day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son lives using his chrome book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the chrome book for my sons 11 birthday and he absolutely lives using It for school and watching movies. It was offered for a great price when purchased . Now that he’s being schooled at home because of the virus it’s come at a perfect time .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook, Android Apps don't all work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this originally to replace my Ipad, heard that it could play android apps and games and also be a laptop. Downloaded some games that I played on the tablet and 2 of the 3 I play would not work on the chromebook. Ended up returning and getting a Samsung Tab S6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat it. Great CPU, memory, etc. It works with Crostini (Linux) and has Google Assistant. The only drawback is the screen brightness. It's a bit dark for working in direct sunlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Grandson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my grandson. He is 10 and I wanted him to experiment with it, learn from it, experience it, because it will be so very necessary in his life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chromebook. I am pleased with everything about this except for 1 thing. The camera on this is terrible and when on Zoom it is blurry and grainy. Which is to bad because that is the primary reason I purchased a chromebook. Live and learn

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tablet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a large and brilliant display and seems much more solid than the other ones. The real keyboard and USB ports when you need them. The perfect 2nd computer for an Apple lover/Windows hater that must use websites built by Apple haters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Towson location great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. My child is very happy with this computer. The shipping was taking forever, so the customer service agent arranged curb side pick up. Seamless and easy -- thank you for great customer service @Towson location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this thing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for over 6 months and have had good luck with it. I use it for web browsing, and a few apps. It sits on my desk next to my laptop and does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect online school computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my daughter could attend school online and its performed amazingly. She has used it every day. The switch that let's use manually turn off the camera is an added bonus. She can surf the web without me having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, Great Value (during Black Friday)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. It was listed in the Black Friday ad at $379 (down from $629). It's well built, responsive, and the screen and keyboard are very nice. It's a great value at $379, not sure I'd buy it over $450 though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for simple use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for my father in law who wants to use it for browsing, email and Zoom. It has delivered. Great keyboard. Chrome is very user friendly with no learning curve. Chrome Remote Desktop makes it very easy to provide support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel quality is great with the mix of metal. I also love that you can go from laptop to full table with ease. The screen is very responsive and quick. This is not the best for people with iPhones because you connect your phone really or add iTunes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and useful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how quickly it loads upon startup. Everything is extremely fast and with the additional options that Linux gives you, you can do just about anything. If you're moving from windows, be ready for a bit of a learning curve

    I would recommend this to a friend